Bilingual SMB Account Executive – Greater China (SaaS) Hybrid

Zendesk Group; Singapore; Hybrid; SGD 89,560 - 115,148; Full time

Job summary

Zendesk Group is looking for an SMB Account Executive in Singapore to enhance our growth in the Greater China Region. In this role, you will be responsible for acquiring new customers and expanding existing accounts. A strong background in B2B sales within the SaaS industry is essential, along with bilingual proficiency in English and Mandarin. The position offers a hybrid work model, balancing onsite and remote work, while ensuring customer satisfaction and exceeding sales targets.

Qualifications

• At least 2 years of B2B sales or solution engineering experience in the SaaS industry.
• Bilingual proficiency in English and Mandarin; Cantonese is a plus.
• Ability to handle high volumes of opportunities simultaneously.

Responsibilities

• Drive top-line revenue growth by acquiring new customers.
• Manage and nurture customer relationships ensuring satisfaction.
• Identify opportunities to cross-sell additional products.

Skills

B2B sales experience

Relationship management

Communication skills

Negotiation skills

Presentation skills

Research and prospecting skills

Organizational skills

Sales tools familiarity

Education

BA/BS degree or equivalent experience

Tools

Salesforce

Clari

Job description

Zendesk Group is looking for an SMB Account Executive in Singapore to enhance our growth in the Greater China Region. In this role, you will be responsible for acquiring new customers and expanding existing accounts. A strong background in B2B sales within the SaaS industry is essential, along with bilingual proficiency in English and Mandarin. The position offers a hybrid work model, balancing onsite and remote work, while ensuring customer satisfaction and exceeding sales targets.