Bilingual Customer Experience and Admin Specialist

8 MEDI-AESTHETICS (SOMERSET) PTE. LTD.; Singapore; On-site; SGD 20,000 - 28,000; Full time

Job summary

8 MEDI-AESTHETICS (SOMERSET) PTE. LTD. is seeking a front desk/administrative assistant to deliver friendly service and thorough administrative support in a clinic setting in Singapore.

You will greet prospects and clients, handle inquiries, collect payments, print invoices, and manage appointment bookings with accuracy. The role requires at least 1 year of admin experience, a Nitec, and polished communication in English and Mandarin.

Qualifications

• Minimum 1 year of administrative experience, as a clerk or receptionist.
• Minimum a Nitec in any discipline.
• Well-groomed, courteous, and meticulous.
• Excellent interpersonal and communication skills.
• Able to correspond with English and Mandarin-speaking clients.

Responsibilities

• Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.
• Collect new or outstanding billing and payment from the Client.
• Print and hand over service invoices accurately.
• Call Clients, to book, remind and follow up on appointments.
• Answer all incoming calls promptly, and record call details accurately.
• Any other ad hoc duties assigned by the supervisor or Management.

Skills

Administrative experience

Interpersonal skills

English & Mandarin communication

Telephone handling

Education

Nitec certificate

Tools

Microsoft Office

MS Excel

Job description

8 MEDI-AESTHETICS (SOMERSET) PTE. LTD. is seeking a front desk/administrative assistant to deliver friendly service and thorough administrative support in a clinic setting in Singapore.

You will greet prospects and clients, handle inquiries, collect payments, print invoices, and manage appointment bookings with accuracy. The role requires at least 1 year of admin experience, a Nitec, and polished communication in English and Mandarin.