Barista/Service Crew (Flexi)

Vista Musical Instruments; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading musical instruments company is seeking a passionate Barista for their café at Clarke Quay. The ideal candidate will provide exceptional customer service, maintain cleanliness, and collaborate with team members. Candidates should have a good understanding of coffee, be customer-oriented, and be willing to work during weekends and public holidays.

Qualifications

• Good understanding of various types of coffee and tea.
• Able to communicate in English.
• Customer oriented and service focused.

Responsibilities

• Provide friendly, efficient, and personalized service to customers.
• Uphold high standards of quality in coffee preparation.
• Maintain cleanliness and organization in the café.

Skills

Customer Service

Coffee Knowledge

Team Collaboration

Job description

Vista Musical Instruments is an innovative, global collective of music-related brands dedicated to building meaningful products and experiences for the music community. Brands include MONO, Harmony, Heritage Guitars, Teisco, Swee Lee, Dawsons, and Manny’s. Vista Musical Instruments is headquartered in Singapore, with operations in the USA, UK, and APAC, and is a part of Caldecott Music Group.

Established in 1946 and headquartered in Singapore, Swee Lee is South East Asia's leading omni-channel musical instrument and lifestyle retailer and distributor. Committed to community and creativity, the brand's mission is to be the region's trusted house of music and expression. Swee Lee is known for curating immersive experiences at their cafes and Local store concepts, and matching customers with the products and services they need throughout their musical journey. With a legacy rooted in thoughtfulness, resourcefulness, and enthusiasm, Swee Lee embodies a passion for music that resonates across the region. Swee Lee is a part of Vista Musical Instruments and has locations in 5+ countries across South East Asia.

Job Overview:

We are building a team of skilled, service-focused individuals who are enthusiastic about the F&B and service industry. We are seeking a Barista to support daily operations at our café. The ideal candidate will be self-driven, organised, and able to contribute positively to our team dynamic. We value individuals who are eager to contribute to a collaborative and innovative environment, helping us to enhance our services continuously.

Responsibilities:

Customer Service

• Provide friendly, efficient, and personalized service to customers.
• Engage with patrons to understand their preferences and recommend suitable coffee options.
  

Quality Assurance

• Uphold high standards of quality in all aspects of coffee preparation, including coffee bean selection, grinding, tamping, and extraction.
• Monitor product freshness and ensure consistency in taste and presentation.
  

Cleanliness and Organization

• Maintain cleanliness and organization in the café, including workstations, serving counters, and dining areas.
• Adhere to food safety and hygiene standards.
  

Event Support

• Be prepared to work shifts during events at CQ Swee Lee Café, ensuring smooth operations and providing excellent customer service during these times.

Team Collaboration

• Work collaboratively with team members, including baristas, kitchen staff, and management, to ensure smooth operations and exceptional customer experiences.
  

Preparation and Service

• Prepare and serve coffee, waffle, and other beverages according to prescribed recipes.
  

Equipment Maintenance

• Assist in ensuring all equipment is well-maintained and operational.
  

Product Knowledge

• Share knowledge about coffee, beverages, and food offerings with customers in an engaging and informative manner.
  

Inventory Assistance

• Support inventory checks and notify the Café Lead of any shortages or replenishment needs.
  

Operational Support

• Assist in implementing operational improvements and efficiency initiatives as directed by the Cafe Manager/Cafe Lead.

Requirements:

• Good understanding of various types of coffee and tea.
• Prepared to work during weekends and public holidays.
• Able to accommodate shift work.
• Able to communicate in English.
• Customer oriented and service focused.
• Have a passion for music.
• Location is at Clarke Quay.