Barista Leader [Loyang]

Oak & Ember Pte Ltd; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

Oak & Ember Pte Ltd in Singapore is seeking a passionate Barista Leader with deep coffee knowledge and a proven track record in patient, precise beverage preparation and exceptional customer service. You will oversee daily bar operations, calibrate espresso equipment, train team members on extraction, milk texturing and latte art, and ensure hygiene and safety standards are met.

The ideal candidate has 3–5 years as a barista in specialty coffee, with 2–3 years in supervisory and training roles,

Qualifications

• Minimum 3–5 years as a barista in specialty coffee.
• At least 2–3 years in a supervisory/training role.
• Strong knowledge of coffee and calibration of equipment.
• Customer-service oriented with ability to handle fast-paced environment.
• Flexibility to work shifts, weekends and public holidays.

Responsibilities

• Oversee daily bar operations ensuring beverage recipes are met.
• Manage bar inventory, ordering, and stock control.
• Calibrate espresso machines, grinders, and filters to maintain taste.
• Maintain a clean, safe, hygienic work environment.
• Train and coach staff on beverage prep and workflow.
• Mentor baristas and develop SOPs and training materials.
• Handle customer feedback and ensure a positive experience.
• Collaborate with management on beverage menu and seasonal specials.

Skills

Customer service

Team leadership

Coffee knowledge

Equipment calibration

Time management

Flexible shifts

Tools

Espresso machines

Grinders

Filters

Job description

SUMMARY:

We're looking for a passionate Barista Leader that has a strong understanding of coffee preparation and customer service, consistently delivering high-quality beverages with precision and care. You'll be responsible for maintaining beverage standards, ensuring smooth daily bar operations, and creating a warm, welcoming experience for every guest.

KEY RESPONSIBILITIES:

Operations & Quality Control

• Oversee daily bar operations to ensure all beverages meet recipe standards
• Manage bar inventory, ordering, and stock control for smooth daily operations
• Responsible for daily calibration of espresso machines, grinders, and filter equipment
• Monitor and adjust related machines to maintain taste consistency and quality drinks
• Ensure a clean, safe & organized work environment in compliance with hygiene & safety standards
• Oversee bar equipment maintenance, troubleshoot issues and liaise with service providers for repairs as needed

Training & Development

• Train and coach team members on beverage preparation, including espresso extraction, milk texturing, latte art, and workflow management
• Serve as a mentor and role model for baristas, demonstrating best practices and fostering a culture of continuous learning
• Review bar workflows, identify improvement opportunities, standard operation procedures and other training materials

Customer Experience

• Handle customer feedback and resolve beverage related issues promptly and courteously
• Ensure a positive customer experience through friendly interaction and professional service
• Maintain composure and deliver quality services even during high volume and fast-paced periods

Collaboration & Menu Development

• Support restaurant operations and perform any ad-hoc duties as assigned by superior
• Work with management on beverage menu planning, seasonal specials and new drink concepts

JOB REQUIREMENTS:

• Minimum 3 - 5 years' experience working as a barista in specialty coffee environment, with at least 2 - 3 years in a supervisory/training role
• Strong knowledge of coffee and equipment calibration (espresso machines, grinders, filters, etc)
• Customer-service oriented, with a positive attitude and ability to handle a fast-paced environment
• Time-management skills, strong attention to detail and consistency
• Flexibility to work shifts, weekends and public holidays as required