Bar Supervisor (Hotel)

SSG HOTELS PTE. LTD.; Singapore; On-site; SGD 32,000 - 42,000; Full time

Benefits offered by this job

Discounts on F&B and room rates in 7,k

Global Learning + Development tool

2 nights yearly staycation

20% off Food/Alcohol at group venues

Job summary

The Garcha Group in Singapore is seeking a hospitality professional to join its boutique hotel portfolio, including Maxwell Reserve, The Vagabond Club and The Serangoon Club. You will deliver exceptional guest service, craft cocktails, manage beverage operations, and ensure every guest experience aligns with the brand’s distinctive service culture across multiple properties.

Ideal candidates have 2–3 years of relevant hospitality experience, hold a Professional Certificate/NITEC or equivalent,

Qualifications

• Hotel bartending experience required.
• Proficient in English communication.
• Attention to detail and guest-focused service.
• Strong interpersonal skills and reliability.

Responsibilities

• Ensure exceptional customer service across venues.
• Assist guests with beverages and cocktail recommendations.
• Process payments and manage POS at the bar.
• Mentor junior staff and maintain bar standards.
• Support events, tastings, and masterclasses.
• Flexibility to work across all Garcha Group hotels.

Skills

Hotel Bartending Experience

Diligent

Trustworthy

Strong communication

Education

Professional Certificate/NITEC

Job description

An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:

• Maxwell Reserve, Autograph Collection Hotel (Marriott);


• The Vagabond Club, a Tribute Portfolio Hotel (Marriott);


• The Serangoon Club, a Tribute Portfolio Hotel (Marriott).

Restaurants & Bars:

• Shikar, Isabel Brasserie, Polo Bar Steakhouse & Cultivate (Maxwell Reserve)


• Whiskey Library & Jazz Club (The Vagabond Club)


• GupShup (The Serangoon House)

Garcha Group Benefits:

• As an associate of a Marriott hotel, you, your parents or parents-in-laws, children, spouse/domestic partner and siblings are eligible for discounts on F&B and room rates in 7,000+ hotels world-wide.


• As an associate of a Marriott hotel, you have access to the \"Global Learning + Development\" tool which creates for you personalized learning experiences designed to help you thrive in their Marriott career journey. (see attached for full Marriott benefits)


• 2 nights yearly staycation in any of the Garcha Group hotels in Singapore.


• 20% off Food/Alcohol Bill at all Garcha Group restaurants and bars

Responsibilities include but are not limited to:

• Ensuring Exceptional Customer Service


• Provides excellent customer service.


• Responds quickly and proactively to guest's concerns.


• Understands the brand's service culture.


• Drives alignment of all employees, team leaders and managers to the brand's service culture.


• Sets service expectations for all guests internally and externally.


• Takes ownership of a guest complaint/problem until it is resolved or it has been addressed by the appropriate manager or employee.


• Verifies all F&B functions are up to standard and exceed guest's expectations.


• Consistently offer professional, pro-active and engaging service to all guests' members and associates


• Assist guests regarding all items and Cocktail Bar Catalogue, in an informative and helpful manner


• Comprehensive knowledge of all Catalogue and Food Menu items, garnishes, contents, preparation methods


• Create and serve innovative cocktails


• Provide relevant and innovative serves for individual whiskeys


• Suggest innovative ideas for events and tastings and menus


• Maintaining exceptional drink service standards


• Process all payments


• Mentoring and training of staff around our drinks


• Host guest tastings and masterclasses


• Flexibility to work at any of the Garcha Group Hotels


• Any other duties / tasks as requested by management

Other Requirements:

• Candidate must possess at least Professional Certificate/NITEC or equivalent qualification in any field.


• Proficient in spoken and written English to communicate effectively with guests and colleagues.


• Minimum 2-3 years of relevant working experience in the hospitality industry.


• Required skills: Hotel Bartending Experience, Diligent, Trustworthy, Articulate with strong communication and interpersonal skills.