Banking Support Associate — 12-Month Contract

PERSOL; Singapore; On-site; SGD 29,000 - 40,000; Full time

Benefits offered by this job

Structured training

Additional allowance: $1,000

Night shift allowance

Transport allowance

Job summary

PERSOL is hiring a Banking Customer Support Officer on a 12-month contract. You will provide personalised customer service over the phone and assist with banking products, accounts and service enquiries.

Location choices include Jurong East or Changi Business Park, with training in the first 3 months and a chance to renew or convert to permanent based on performance. A $1,000 training completion allowance plus night shift and transport allowances apply.

Qualifications

• Well-spoken
• Good learning attitude
• Proficient in Microsoft Office

Responsibilities

• Provide personalised customer service over the phone
• Assist customers with banking products, accounts and service enquiries
• Understand customers' needs and provide suitable solutions
• Identify cross-selling opportunities during customer interactions
• Provide quality service and support customer satisfaction
• Gather customer feedback and identify common issues for improvement

Skills

Well-spoken

Good learning attitude

Tools

Microsoft Office

Job description

PERSOL is hiring a Banking Customer Support Officer on a 12-month contract. You will provide personalised customer service over the phone and assist with banking products, accounts and service enquiries.

Location choices include Jurong East or Changi Business Park, with training in the first 3 months and a chance to renew or convert to permanent based on performance. A $1,000 training completion allowance plus night shift and transport allowances apply.