Banking Customer Support Specialist

UOB; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A leading bank in Asia is seeking an Entry Level Customer Service Representative in Singapore. This role involves responding to customer inquiries through various channels, ensuring accurate and timely resolution of issues. Candidates should possess a diploma or equivalent, with customer service experience preferred, and strong communication skills. Proficiency in Mandarin is a plus. The job offers a full-time employment opportunity in the banking industry.

Qualifications

• Minimum 1 year of customer service experience preferred.
• Excellent verbal and written communication skills required.
• Proficiency in Mandarin preferred.

Responsibilities

• Respond to customer inquiries via various channels.
• Resolve customer issues accurately and promptly.
• Document all customer interactions in the system.

Skills

Customer service

Communication skills

Problem-solving

Empathy

Education

Diploma or equivalent

Degree in Business or Finance

Job description

A leading bank in Asia is seeking an Entry Level Customer Service Representative in Singapore. This role involves responding to customer inquiries through various channels, ensuring accurate and timely resolution of issues. Candidates should possess a diploma or equivalent, with customer service experience preferred, and strong communication skills. Proficiency in Mandarin is a plus. The job offers a full-time employment opportunity in the banking industry.