Bank Operations Specialist: Transactions, Compliance & Service

Recruit Express Pte Ltd; Singapore; On-site; SGD 36,000 - 54,000; Full time

Job summary

Recruit Express Pte Ltd in Singapore is seeking an Operations Associate to manage daily banking transactions and deliver high-quality customer service. You will assist with account opening, maintenance, and compliance tasks while upholding strict regulatory standards.

The role requires careful recordkeeping, effective communication with customers, and collaboration with multiple departments to ensure smooth branch operations and timely reporting.

Responsibilities

• Handle daily banking transactions with accuracy and compliance.
• Assist customers with banking needs and service requests.
• Support account opening, maintenance and closure processes.
• Adhere to AML regulations and report suspicious activities.
• Maintain thorough records of transactions and customer interactions.
• Promote bank products and direct customers to appropriate departments.
• Reconcile daily transactions and resolve discrepancies.
• Provide administrative support to the operations team.
• Collaborate with other departments to ensure smooth operations.
• Participate in training to enhance banking knowledge and service skills.

Skills

Customer service

Attention to detail

Communication

Teamwork

Data entry

Job description

Recruit Express Pte Ltd in Singapore is seeking an Operations Associate to manage daily banking transactions and deliver high-quality customer service. You will assist with account opening, maintenance, and compliance tasks while upholding strict regulatory standards.

The role requires careful recordkeeping, effective communication with customers, and collaboration with multiple departments to ensure smooth branch operations and timely reporting.