Branch Operations & Compliance Specialist

RHB Bank Singapore; Singapore; On-site; SGD 32,000 - 52,000; Full time

Job summary

RHB Bank Singapore is seeking a Branch Operations Associate to support the Branch Operations Manager in daily operations, ensure efficiency, compliance with regulations, and contribute to overall branch performance.

You will deliver friendly customer service at branches, assist in opening accounts, handling cash, and maintaining records, while collaborating with sales and branch staff to uphold service standards and risk controls.

Qualifications

• Strong interpersonal and communication skills.
• High level of customer service orientation.
• High level of accuracy and attention to detail.

Responsibilities

• Support daily branch operations and assist in opening accounts.
• Verify identifications, handle cash tasks, and maintain records.
• Collaborate with branch staff and sales to ensure efficient operations and service quality.
• Ensure compliance with regulatory requirements and internal procedures.

Skills

Interpersonal

Customer service orientation

Attention to detail

Computer literacy

Education

Banking-related degree or qualification

Tools

Microsoft Office

Job description

RHB Bank Singapore is seeking a Branch Operations Associate to support the Branch Operations Manager in daily operations, ensure efficiency, compliance with regulations, and contribute to overall branch performance.

You will deliver friendly customer service at branches, assist in opening accounts, handling cash, and maintaining records, while collaborating with sales and branch staff to uphold service standards and risk controls.