Bakery Ops Lead - Assistant Restaurant Manager (5 Day Week)

Paul Singapore Pte Ltd; Singapore; On-site; SGD 47,000 - 69,000; Full time

Benefits offered by this job

5 DAYS WORK!

ATTRACTIVE BENEFITS!

Job summary

PAUL Bakery in Singapore is seeking an experienced candidate to lead daily bakery operations and manage a team to deliver exceptional guest service while achieving revenue targets.

The role requires at least 3 years of team leadership, strong communication and organizational skills, and the ability to thrive in a fast-paced environment. 5 days rotating shifts including weekends and public holidays are required. Competitive benefits provided.

Qualifications

• Diploma in any field.
• At least 3 years of relevant experience including team management.
• Strong communication, interpersonal, leadership, and organizational skills.
• Ability to perform effectively in a fast-paced environment.
• Willingness to work 5 days rotating shifts including weekends and public holidays.
• Business and financial acumen to support profitability targets is advantageous.

Responsibilities

• Lead daily bakery operations including opening and closing procedures to ensure smooth workflow and team coordination.
• Induct, mentor, and train junior staff to enhance their skills and achieve high guest satisfaction.
• Recommend and up-sell menu items and inform guests of promotions to drive revenue growth.
• Develop and implement customer service action plans to improve service quality.
• Optimize resource use and minimize wastage through effective operational planning.
• Deliver prompt and excellent customer service to guests, addressing their needs proactively.
• Foster a collaborative and high-performing team culture to boost staff morale and productivity.
• Strategize manpower planning to meet operational demands within budget constraints.
• Manage guest complaints with empathy and provide effective service recovery solutions.
• Oversee the smooth launch and integration of new food and beverage products.
• Maintain restaurant cleanliness and hygiene standards consistently.
• Plan manpower deployment efficiently to support operational requirements.

Skills

Team management

Leadership

Communication

Interpersonal skills

Organizational skills

Education

Diploma in any field

Job description

PAUL Bakery in Singapore is seeking an experienced candidate to lead daily bakery operations and manage a team to deliver exceptional guest service while achieving revenue targets.

The role requires at least 3 years of team leadership, strong communication and organizational skills, and the ability to thrive in a fast-paced environment. 5 days rotating shifts including weekends and public holidays are required. Competitive benefits provided.