Bakery Operations & Customer Experience Lead

BAKERY BRERA AND FINE FOODS PTE. LTD.; Singapore; On-site; SGD 25,000 - 38,000; Full time

Job summary

Bakery Brera and Fine Foods Pte. Ltd. is seeking team-oriented staff to serve customers in a Bakery & Cafe setting. You will promote products, share allergy/dietary information, and ensure service excellence while maintaining hygiene and daily inventory.

Collaboration with bakers and the kitchen team is essential to deliver quality experiences. Locals and Singapore PR are preferred. There is strong potential for long-term career progression as you contribute to sales, branding initiatives, and

Qualifications

• Serve customers with pride and care at Bakery & Cafe setting.
• Promote products and provide allergy/dietary information.
• Deliver service excellence and maintain hygiene standards.
• Inventory management on a daily basis.
• Manage orders through POS and ensure customer satisfaction.
• Product knowledge of bread and pastries preferred.
• Collaborate with kitchen team for product improvements.
• Support marketing and branding initiatives as needed.
• Locals and Singapore PR preferred.
• Long-term commitment and career progression sought.

Responsibilities

• Serve customers with pride and care at Bakery & Cafe setting.
• Embrace operational efficiency and promote sales.
• Present products with value-add information (allergy, dietary needs).
• Deliver service excellence and uphold hygiene standards.
• Maintain daily inventory management.
• Process orders and ensure customer satisfaction via POS.
• Work collaboratively with bakers and kitchen team.
• Provide operational input for product improvements and branding.

Skills

Customer service

Teamwork

Inventory management

Operations efficiency

Sales promotion

Product knowledge

Report generation

MS Office

Social media

POS familiarity

Kitchen collaboration

Tools

POS system

Microsoft Office

E-commerce platforms

Job description

Bakery Brera and Fine Foods Pte. Ltd. is seeking team-oriented staff to serve customers in a Bakery & Cafe setting. You will promote products, share allergy/dietary information, and ensure service excellence while maintaining hygiene and daily inventory.

Collaboration with bakers and the kitchen team is essential to deliver quality experiences. Locals and Singapore PR are preferred. There is strong potential for long-term career progression as you contribute to sales, branding initiatives, and