B2B Sales & Merchandising Executive - (up $4k/Vehicle Provided)

B2K PET PRODUCTS PTE. LTD.; Singapore; On-site; SGD 33,000 - 67,000; Full time

Benefits offered by this job

Competitive salary with incentive &佣金

Career development opportunities

Vehicle + fuel + cash card provided

Recognition and rewards

Job summary

B2K PET PRODUCTS PTE. LTD. is seeking a motivated Sales & Merchandising Executive in Singapore to manage and grow existing retail accounts, drive B2B sales, and deliver excellent service.

The role emphasizes outlet visits, CRM-driven opportunities, and effective merchandising across diverse stores. You will build relationships with store managers, address inquiries, coordinate promotions, and ensure timely collections while meeting sales targets and reporting on performance and merchandising

Qualifications

• Minimum GCE 'O' level certificate.
• 1+ years in sales or key account management (B2B preferred).
• Strong communication and negotiation skills.
• Bilingual for Mandarin-speaking customers.
• Proficient in Microsoft Excel.

Responsibilities

• Manage and develop existing retail outlets to drive sales growth and strengthen customer relationships.
• Conduct regular outlet visits to maintain customer engagement, understand business needs, and identify sales opportunities.
• Drive sales growth through upselling, cross-selling, new product introductions, and promotional activities.
• Monitor customer purchasing patterns and utilise CRM data to recommend suitable products and increase sales revenue.
• Achieve assigned sales targets and identify opportunities to maximise account potential.
• Conduct regular merchandising visits to various outlets and ensure products are neatly stocked and displayed.
• Check labels, price tags, wobblers, shelf talkers, and POS materials are positioned correctly.
• Monitor product availability, shelf placement, and promotional displays to maximise visibility.
• Identify and report out-of-stock items and merchandising issues.
• Coordinate with relevant teams to address stock replenishment and display requirements.
• Provide merchandising updates and photographic reports when required.
• Build and maintain strong relationships with retail store managers, buyers, and existing customers.
• Address customer enquiries and resolve sales-related issues promptly.
• Communicate product updates, promotions, and new launches to customers.
• Follow up on outstanding payments and ensure timely collection.

Skills

Strong communication

Negotiation skills

Interpersonal skills

Bilingual (Mandarin)

Education

GCE O-level

Tools

Microsoft Excel

Job description

We are seeking a motivated and results-driven B2B Sales & Merchandising Executive to join our growing team. The Sales Executive is responsible for managing and expanding relationships with existing clients. This role focuses on customer retention, account growth, and delivering exceptional service to maximize sales opportunities.

1. Sales & Account Management

• Manage and develop existing retail outlets to drive sales growth and strengthen customer relationships.
• Conduct regular outlet visits to maintain customer engagement, understand business needs, and identify sales opportunities.
• Drive sales growth through upselling, cross-selling, new product introductions, and promotional activities.
• Monitor customer purchasing patterns and utilise CRM data to recommend suitable products and increase sales revenue.
• Achieve assigned sales targets and identify opportunities to maximise account potential.

2. Retail Merchandising

• Conduct regular merchandising visits to various outlets
• Ensure products are neatly arranged, properly stocked, and displayed according to brand guidelines.
• Check that product labels, price tags, promotional wobblers, shelf talkers, and point-of-sale materials are correctly positioned and well maintained.
• Monitor product availability, shelf placement, and promotional displays to maximise product visibility.
• Identify and report out-of-stock items, damaged products, missing price labels, and merchandising issues.
• Coordinate with the relevant teams to address stock replenishment and display requirements.
• Provide merchandising updates and photographic reports when required.

3. Customer Relationship & Sales Support

• Build and maintain strong relationships with retail store managers, buyers, and existing customers.
• Address customer enquiries and resolve sales-related issues promptly.
• Communicate product updates, promotions, and new launches to customers.
• Follow up on outstanding payments and ensure timely collection.

4. Sales Reporting & Performance Monitoring

• Track sales performance and identify opportunities for growth across assigned accounts.
• Maintain accurate customer records, outlet visit reports, and CRM information.
• Monitor competitor activities, product placement, and market trends.
• Provide regular updates on sales achievements, merchandising activities, and customer feedback.

Requirements:

• Minimum GCE 'O' level certificate
• 1+ years in sales or key account management (B2B preferred)
• Strong communication and negotiation skills
• Must be Bilingual so as to effectively serve our Mandarin-speaking customers.
• Proficient in Microsoft Excel
• Good interpersonal skills
• Target driven personality
• Class 3/3A Singapore license is required

What We Offer:

• Competitive salary and high performance-based incentive & commission
• Career development opportunities
• Recognition and rewards
• Vehicle + fuel + cash card all provided