Aviation Connectivity Field Engineer - Singapore

Gogo-Business-Aviation; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Gogo-Business-Aviation in Singapore seeks a Field Support Engineer to deliver hands-on technical expertise for aviation satellite connectivity. The role includes on-site and remote support, troubleshooting, and training to ensure reliable operations for customers and dealers across the region.

You will work with sales, engineering, and support teams to resolve complex issues, perform verification activities, and contribute to continuous improvement of documentation and service quality.

Qualifications

• Bachelor's degree or equivalent in a technical field and hands-on aviation experience.
• Ability to read wiring diagrams, installation manuals, and aircraft schematics.
• Strong diagnostic and communication skills for customer-facing support.

Responsibilities

• Provide onsite and remote technical support for Gogo Business Aviation products and services.
• Troubleshoot connectivity and installation issues to ensure reliable operations.
• Deliver EIS training and support materials to customers and dealers.
• Collaborate with cross-functional teams to resolve escalated cases and improve processes.

Skills

Troubleshooting

Analytical thinking

Customer communication

On-site support

Network knowledge

Education

Bachelor's degree in Electrical Engineering, Avionics, Aviation or related discipline

Tools

VSAT equipment

Satellite communication equipment

RF testing tools

Job description

Gogo-Business-Aviation in Singapore seeks a Field Support Engineer to deliver hands-on technical expertise for aviation satellite connectivity. The role includes on-site and remote support, troubleshooting, and training to ensure reliable operations for customers and dealers across the region.

You will work with sales, engineering, and support teams to resolve complex issues, perform verification activities, and contribute to continuous improvement of documentation and service quality.