Automotive Service Supervisor

WOODLANDS TRANSPORT SERVICE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A transport service company in Singapore is seeking candidates for a role involving customer service and vehicle repair management. In this position, responsibilities include greeting customers, documenting vehicle issues, handling accidents, providing cost estimates, and managing complaints. Candidates should possess at least an NTC, NITEC, or Technical Trade Certificate, and preferably a class 2 or 3 driving license. Interested candidates should email their resumes.

Qualifications

• At least NTC, NITEC or Technical Trade Certificate is required.
• Preferably hold a class 2 or 3 driving license.

Responsibilities

• Greet customers/drivers professionally and courteously.
• Listen to customer/driver concerns and document vehicle issues.
• Handle accident repairs and claims.
• Provide time and cost estimates for service jobs.
• Handle customer complaints or issues.
• Liaise between workshop and customers.

Education

NTC, NITEC or Technical Trade Certificate

Job description

• Greet customers / drivers professionally and courteously
• Listen to customer / driver concerns and accurately document vehicle issues in the job card. Open and close job cards / repair orders in the system
• Handle accident repairs and claims
• Provide accurate time and cost estimates for service jobs
• Handle customer / driver complaints or issues
• Liaise between workshop and customers to communicate technical information

Experience / Qualifications

• At least NTC, NITEC or Technical Trade Certificate
• Preferably with class 2 or 3 driving license

Interested candidates are invited to email their updated resume to [e-mail]

Please note that only shortlisted candidates will be notified.