Automotive Front Desk & Customer Care Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading HR advisory firm in Singapore is looking for a Front Desk professional to serve as the first point of contact for customers. The role involves managing calls, assisting with service appointments, and supporting marketing initiatives. Candidates should possess excellent customer service skills and a professional appearance, with the ability to handle administrative tasks and payments accurately. This position requires commitment to customer satisfaction and teamwork, working 5.5 days a week with flexible hours.

Benefits

Lunch & Tea meals provided

Bonus based on performance

Qualifications

• Ability to communicate professionally with customers and team members.
• Excellent customer service skills with a cheerful demeanor.
• Proficiency in basic administrative tasks and data entry.

Responsibilities

• Serve as the first point of contact for customers and visitors.
• Manage calls, mail, and reception area efficiently.
• Assist with appointment scheduling and follow-up.
• Support marketing and sales efforts through lead generation.
• Handle payments accurately and maintain records.

Skills

Customer service

Communication

Professional appearance

Organizational skills

Job description

A leading HR advisory firm in Singapore is looking for a Front Desk professional to serve as the first point of contact for customers. The role involves managing calls, assisting with service appointments, and supporting marketing initiatives. Candidates should possess excellent customer service skills and a professional appearance, with the ability to handle administrative tasks and payments accurately. This position requires commitment to customer satisfaction and teamwork, working 5.5 days a week with flexible hours.