Automotive Customer Service Advisor | Growth & Training

Sime Motors NZ; Singapore; On-site; SGD 30,000 - 45,000; Full time

Benefits offered by this job

Structured training

Career progression

Employee benefits

Job summary

Sime Motors NZ, based in Singapore, is looking for a Customer Service Advisor to manage vehicle servicing and ensure exceptional customer satisfaction. You will be responsible for overseeing daily vehicle intake and assisting front counter staff, while maintaining positive teamwork.

The ideal candidate has 3–4 years of relevant experience, preferably in customer service within the automobile industry, holds a valid Class 3 driving licence, and is adept at delivering excellent customer service. Join us to grow your career with a trusted brand!

Qualifications

• Minimum 3–4 years of relevant experience, preferably in customer service or the automobile industry.
• Valid Class 3 driving licence is required.

Responsibilities

• Manage the daily intake of vehicles for servicing.
• Assist a group of front counter staff and maintain team spirits.
• Ensure timely administration work including warranty claims and invoicing.

Skills

Customer service background

Teamwork

Communication

Education

NITEC in Light Vehicles or Diploma in any discipline (Engineering preferred)

Job description

Sime Motors NZ, based in Singapore, is looking for a Customer Service Advisor to manage vehicle servicing and ensure exceptional customer satisfaction. You will be responsible for overseeing daily vehicle intake and assisting front counter staff, while maintaining positive teamwork.

The ideal candidate has 3–4 years of relevant experience, preferably in customer service within the automobile industry, holds a valid Class 3 driving licence, and is adept at delivering excellent customer service. Join us to grow your career with a trusted brand!