Auto Repair Service Advisor: Scheduling & Updates

KIAN TEONG AUTO CENTRE; Singapore; On-site; SGD 30,000 - 42,000; Full time

Job summary

Kian Teong Auto Centre in Singapore is seeking a Car Service Advisor to support customer service and vehicle coordination. The role involves understanding service needs, coordinating with technicians, and keeping customers informed of progress and completion.

The position requires a Class 3 driving license and a willingness to handle vehicle movement and test drives as part of daily duties. Hybrid/onsite logistics support may be involved.

Qualifications

• Must have strong communication and interpersonal skills.
• Experience in documenting vehicle service needs and customer requests.
• Ability to coordinate service schedules with technicians and track progress.

Responsibilities

• Communicate effectively with customers to understand and document vehicle service needs
• Coordinate vehicle service schedules with technicians to ensure timely repairs
• Provide clear updates to customers on service progress and completion
• Maintain accurate records of service orders and customer interactions
• Assist in managing vehicle pick-up and delivery logistics

Skills

Customer service

Communication

Record keeping

Logistics coordination

Education

Class 3 driving license

Job description

Kian Teong Auto Centre in Singapore is seeking a Car Service Advisor to support customer service and vehicle coordination. The role involves understanding service needs, coordinating with technicians, and keeping customers informed of progress and completion.

The position requires a Class 3 driving license and a willingness to handle vehicle movement and test drives as part of daily duties. Hybrid/onsite logistics support may be involved.