Audio-Visual (AV) Support Officer

SUNNYHILL ACE PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

Sunnyhill Ace Pte. Ltd. is seeking an AV Support Officer to maintain and operate audio-visual systems for daily lessons, exams, and major school events in Singapore.

You will set up equipment, manage live streaming, inventory, and coordinate with the ICT Head of Department. The role requires a Diploma or equivalent and at least 2 years of AV experience in a Singapore school setting, with strong teamwork, communication, and deadline-driven performance.

Qualifications

• Diploma or equivalent certification in AV or related field.
• Minimum 2 years of AV support experience in a school environment in Singapore.
• Experience with live streaming for school events and concerts.

Responsibilities

• Provide AV and multimedia technical support for daily lessons, exams, and major school functions.
• Set up audio-visual systems, microphones, mixers, and visualizers in classrooms and venues.
• Coordinate and execute live streaming and video-conferencing for school-wide events.
• Conduct asset checks, manage equipment loans, and record servicing history.
• Work with ICT Head to source quotes and advise on hardware upgrades.
• Train staff and Infocomm Club students on studio systems; liaise with vendors for projects.

Skills

Technical skills

Team player

Clear communication

Independence

Time management

Education

Diploma or equivalent

Tools

Sound control panels

Matrix switchers

Projectors

Microphones

Video-editing software

Job description

Key Responsibilities:

• Technical Support: Provide AV and multimedia technical support for daily lessons, CCAs, national examinations, and major school functions.
• Event Setup: Set up audio-visual systems, microphones, mixers, and visualizers in lecture rooms, concert halls, and meeting venues.
• Live Streaming: Coordinate and execute high-quality live streaming and video-conferencing for school-wide virtual events.
• Inventory Management: Conduct regular asset checks, handle equipment loans, and keep precise records of all AV repairs and servicing.
• Procurement Advice: Work closely with the ICT Head of Department to source quotes, monitor expenses, and advise on hardware upgrades.
• User Training: Conduct briefing and training sessions for school staff and Infocomm Club students on using specialized media studio systems.
• Project Liaison: Assist school leaders in project managing vendor works commissioned for the school's concert hall or media hub.

Job Requirements

• Education: Minimum of a Diploma or equivalent relevant certification.
• Experience: At least 2 years of working experience as an AV support officer or equivalent in a Singapore school environment.
• Concert Hall Experience: Minimum 1 to 2 years of experience handling the full spectrum of support for live performances in large concert halls.
• Technical Skills: Competency in operating sound control panels, matrix switchers, projectors, microphones, and video-editing software.
• Soft Skills: A strong team player with a positive attitude, clear communication skills, and the independence to meet tight event deadlines.

Working Hours & Commitment

• Weekly Schedule: Capped at 42 hours per week (Mondays to Fridays).Mondays to Thursdays: 7:15 AM – 4:45 PM (inclusive of a 1-hour lunch break).Fridays: 7:15 AM – 4:15 PM (inclusive of a 1-hour lunch break).