AV Support Officer (School)

V-SWIFT PTE. LTD.; Singapore; On-site; SGD 39,000 - 56,000; Full time

Job summary

V-SWIFT PTE. LTD. is seeking an AV/Multimedia Support Officer to assist in the operation of school-wide AV facilities and provide technical support for lessons, exams, meetings and events.

The role includes live streaming, conferencing, training staff and students, and coordinating AV equipment maintenance and procurement in collaboration with the ICT team.

Qualifications

• Minimum requirement of Diploma or equivalent relevant qualification.
• 2+ years of working experience as AV support officer or equivalent in schools is preferred.
• Experience in live-streaming or video conferencing in a school environment is preferred.

Responsibilities

• Assist in School-Wide Operation of Audio-Visual Facilities.
• Provide AV/Multimedia technical support to staff for lessons, exams, meetings and events.
• Set up AV/Multimedia facilities in rooms and venues for lectures, exams and events.
• Perform live streaming and video-conferencing setup and operation.
• Develop and implement AV/Multimedia operating procedures in the school.
• Advise on AV equipment purchases and budgets in collaboration with ICT.
• Train staff and students on AV/Multimedia usage.
• Manage AV equipment inventory and maintenance.
• Coordinate AV support for school events and functions.

Skills

AV support

Troubleshooting

Live streaming

Video conferencing

IT literacy

Staff training

Education

Diploma or equivalent

Tools

AV equipment

Control panels

Matrix system

Sound boards

Job description

Job Scope:

• Assist in School-Wide Operation of Audio-Visual Facilities

• Provide AV/Multimedia technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and at school events and functions

• Set-up AV/Multimedia facilities in rooms and venues for lectures, exams, school events and functions

• Set-up and perform live streaming and video-conferencing

• Plan and implement sound integrative AV/Multimedia operating procedures in the school

• Provide technical advice in terms of AV/Multimedia equipment and related software that the school can purchase to support teaching and learning, exams, events and functions
• Work closely with ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff, student, Infocomm Club (CCA)
• Provide training for staff and students on the use of AV/Multimedia facilities
• Assist in AV/Multimedia Production and Training
• Provide live-streaming/video-conferencing support for coverage of school events and functions
• Work closely with ICT team (e.g., ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff and students
• Maintenance and Management of AV/Multimedia Equipment and Inventory
• Perform servicing and repair for AV/Multimedia equipment
• Maintain usage and service records of AV/Multimedia equipment, and replacement of AV/Multimedia equipment in rooms and venues (e.g. agape concert hall, media studion, assembly and meeting areas)
• Manage loans of AV/Multimedia equipment via school standardised loan procedures
• Perform asset checks of AV/Multimedia equipment
• Work closely with HOD ICT and ICT Manager/Associate in sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements
• Other Duties
• Project management of commissioned school works on AV/Multimedia facilities, including planning, liaising and coordination between various stakeholders (e.g. vendors, school users etc.)

Other duties pertaining to the area of AV/Multimedia (e.g. troubleshooting of PA system and Media Studio) when assigned by School Leaders, HOD/ICT, ICT Manager/Associate and Infocomm Club teacher-in-charge

Qualifications :

• Minimum requirement of Diploma or equivalent relevant qualification

Skills :

Have knowledge and be able to troubleshoot and provide advice for the following AV systems in school:

• Various types of AV equipment e.g. visualisers, projectors, speakers, control panels, switchers, mixers
• AV systems in special rooms (e.g. auditorium) inclusive of sound control panels, microphone set ups, matrix system
• Preferably have experience in live-streaming, video conferencing or equivalent in a school environment
• Preferably be IT-savvy and possess good computer skills in order to seamlessly integrate audio-visual usage with school needs

Experience :

• At least 2 years of working experience as an AV support officer or equivalent in schools
• Preferably have working experience in managing AV at events, functions and projects in school.
• Preferably have working experience in managing assets, maintenance and replacements in school.
• Preferably have working experience in providing training to staff and/or students on the use of AV equipment in school.
• Preferably has working experience in handling AV/ICT equipment in the school environment