AV Support Officer - Paya Lebar

GAIN EMPLOYMENT SERVICES PTE. LTD.; Singapore; On-site; SGD 30,000 - 42,000; Part time

Job summary

GAIN EMPLOYMENT SERVICES PTE. LTD. is seeking an AV/Multimedia Support Officer for a school in Singapore. You will provide technical support for lessons, exams, events, and function lighting and sound, set up rooms, and assist with live streaming and video conferencing.

You will work with the ICT team, manage AV equipment inventory, train staff and students, and oversee maintenance and asset checks while coordinating with school leaders on AV needs.

Qualifications

• Diploma or equivalent qualification.
• Experience in school AV support or equivalent.
• Experience in live events or concerts in school.
• Experience managing AV assets and maintenance.
• Experience training staff or students on AV equipment.
• Experience handling AV/ICT equipment in a school setting.

Responsibilities

• Provide AV/Multimedia technical support to staff for lessons, exams, meetings and events.
• Set up AV facilities in rooms and venues for lectures and events.
• Set up and perform live streaming and video-conferencing.
• Plan and implement AV/Multimedia operating procedures in the school.
• Advise on AV equipment and related software purchases.
• Collaborate with ICT team on AV/Multimedia requirements.
• Provide staff and student training on AV/Multimedia facilities.
• Maintain AV/Multimedia equipment inventory and servicing.
• Manage loans and asset checks; assist sourcing for procurements.
• Project management of AV/Multimedia works.

Skills

AV systems

Live streaming

Video conferencing

IT skills

Teamwork

Education

Diploma or equivalent

Tools

Projectors

Video switchers

Audio mixers

Recording equipment

Job description

Contract Period: From 1 Jul 2027 to 31 Dec 2027 (Base period), From 1 Jan 2028 to30 Jun 2028 (Option period)

The candidate might be required to work beyond these hours on certain days and sometimes even on Saturdays and Sundays. In such cases, the candidate will be compensated with off-in-lieu.

Working hours:

• Mondays to Thursdays: 7:15am to 4:45pm, inclusive of 1hr lunch break
• Fridays: 7:15am to 4:15pm, inclusive of 1hr lunch break

Scope of Services:

Assist in School-Wide Operation of Audio-Visual Facilities

• Provide AV/Multimedia technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and at school events and functions
• Set-up AV/Multimedia facilities in rooms and venues for lectures, exams, school events and functions
• Set-up and perform live streaming and video-conferencing
• Plan and implement sound integrative AV/Multimedia operating procedures in the school
• Provide technical advice in terms of AV/Multimedia equipment and related software that the school can purchase to support teaching and learning, exams, events and functions
• Work closely with ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff, student, Infocomm Club (CCA)
• Provide training for staff and students on the use of AV/Multimedia facilities

Assist in AV/Multimedia Production and Training

• Provide live-streaming/video-conferencing support for coverage of school events and functions
• Work closely with ICT team (e.g., ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff and students

Maintenance and Management of AV/Multimedia Equipment and Inventory

• Perform servicing and repair for AV/Multimedia equipment
• Maintain usage and service records of AV/Multimedia equipment, and replacement of AV/Multimedia equipment in rooms and venues (e.g. agape concert hall, media studio, assembly and meeting areas)
• Manage loans of AV/Multimedia equipment via school standardised loan procedures
• Perform asset checks of AV/Multimedia equipment
• Work closely with HOD ICT and ICT Manager/Associate in sourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Project management of commissioned schoolworks on AV/Multimedia facilities, including planning, liaising and coordination between various stakeholders (e.g. vendors, school users etc.)
• Other duties pertaining to the area of AV/Multimedia (e.g. troubleshooting of PA system and Media Studio) when assigned by School Leaders, HOD/ICT, ICT Manager/Associate and Infocomm Club teacher-in-charge

Qualifications

• Minimum requirement of Diploma or equivalent relevant qualification

Skills

• Have knowledge and be able to troubleshoot and provide advice for the following AV systems in school:
  • Various types of AV equipment e.g. visualisers, projectors, speakers, control panels, switchers, mixers
  • AV systems in special rooms (e.g. auditorium) inclusive of sound control panels, microphone set ups, matrix system
• Preferably have experience in live-streaming, video conferencing or equivalent in a school environment
• Preferably be IT-savvy and possess good computer skills in order to seamlessly integrate audio-visual usage with school needs

Experience

• At least 2 years of working experience as an AV support officer or equivalent in schools
• Preferably have working experience in managing AV at events, functions and projects in school.
• Preferably have working experience in managing assets, maintenance and replacements in school.
• Preferably have working experience in providing training to staff and/or students on the use of AV equipment in school.
• Preferably has working experience in handling AV/ICT equipment in the school environment

Qualities

• Team-player and able to work with all levels of school staff (job scope includes supporting teachers in their work, e.g. setting up of visualisers, projectors, PA systems, live-streaming etc.)
• Possess a positive attitude and pleasant disposition
• Should be diligent and a fast learner, able to work independently with clear and minimal instructions
• Ability to multi-task and meet deadlines set

The candidate should preferably have at least 1-2 year of experience performing full spectrum of support for live performances in concert halls similar to the School’s Concert Hall.

For verification of claim, client references are to be provided.