AV Support Officer

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 33,000 - 39,000; Full time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking an AV Support Officer to manage and operate the school’s AV facilities, support staff and students in ICT and multimedia training, production, and post-production.

The role covers setup, live streaming, training staff, maintaining equipment, asset management, and coordination with the ICT team to support teaching, exams and events.

Qualifications

• Diploma or equivalent qualification required.
• Minimum 2 years of experience as AV Support Officer or equivalent.
• Experience in live events, asset management and training considered an advantage.
• IT-savvy with ability to integrate AV usage with school needs.

Responsibilities

• Assist in school-wide operation of AV facilities and provide technical support for lessons, events and meetings.
• Set up AV/Multimedia facilities in rooms and venues for lectures and events.
• Perform live streaming and video conferencing support for school events.
• Maintain usage and service records and manage loans/asset checks of AV equipment.
• Coordinate with ICT team on AV/Multimedia requirements and training.

Skills

AV systems

Troubleshooting

Live streaming

IT literacy

Education

Diploma or equivalent

Tools

Visualisers

Projectors

AV equipment

Job description

Closing Date : 9 Oct (12noon)

Position : AV SUPPORT OFFICER

Location: Lorong Ah Soo

Salary: $3,000 – $3,500 per month, depending on qualifications and relevant experience

Contract Period:

• Base Period: 1 January 2027 to 31 December 2027
• Option Period: 1 January 2028 to 30 June 2028

Option to Extend:

The School has the option to extend the Contract for a further period from 1 January 2028 to 30 June 2028.

Working Hours:

• Mondays to Thursdays: 7:15am to 4:45pm, inclusive of 1-hour lunch break
• Fridays: 7:15am to 4:15pm, inclusive of 1-hour lunch break
• The candidate may be required to work beyond these hours on certain days and, at times, on Saturdays and Sundays. In such cases, the candidate will be compensated with off-in-lieu.

JOB DESCRIPTION

The AV Support Officer will support the operation, maintenance and management of Audio-Visual (AV) equipment and facilities of the school. The role will also support staff and students in ICT and multi media training, production and post-production of multimedia products.

Assist in School-Wide Operation of Audio-Visual Facilities

• Provide AV/Multimedia technical support to staff to facilitate the delivery of lessons, CCA, exams, meetings and school events and functions
• Set up AV/Multimedia facilities in rooms and venues for lectures, exams, school events and functions
• Set up and perform live streaming and video-conferencing
• Plan and implement sound integrative AV/Multi media operating procedures in the school
• Provide technical advice in terms of AV/Multi media equipment and related software that the school can purchase to support teaching and learning, exams, events and functions
• Work closely with the ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff, students and Infocomm Club (CCA)
• Provide training for staff and students on the use of AV/Multimedia facilities

Assist in AV/Multimedia Production and Training

• Provide live-streaming/video-conferencing support for coverage of school events and functions
• Work closely with the ICT team (e.g. ICT Manager/Associate, Desktop Engineers) on AV/Multimedia requirements and support required by staff and students

Maintenance and Management of AV/Multimedia Equipment and Inventory

• Perform servicing and repair for AV/Multimedia equipment
• Maintain usage and service records of AV/Multi media equipment, and replacement of AV/Multimedia equipment in rooms and venues (e.g. concert hall, media studio, assembly and meeting areas)
• Manage loans of AV/Multimedia equipment via school standardised loan procedures
• Perform asset checks of AV/Multimedia equipment
• Work closely with HOD ICT and ICT Manager/Associate insourcing for procurements, monitoring expenses and budget for costs incurred as part of maintenance and/or replacements

Other Duties

• Project management of commissioned school works on AV/Multimedia facilities, including planning, liaising and coordination between various stakeholders (e.g. vendors, school users etc.)
• Other duties pertaining to the area of AV/Multimedia (e.g. trouble shooting of PA system and Media Studio) when assigned by School Leaders, HOD/ICT, ICT Manager/Associate and Infocomm Club teacher-in-charge

REQUIREMENTS

Qualifications

• Minimum requirement of Diploma or equivalent relevant qualification

Skills

• Knowledge and ability to troubleshoot and provide advice for AV systems in school, including:
  • Various types of AV equipment such as visualisers, projectors, speakers, control panels, switchers and mixers
  • AV systems in special rooms such as auditoriums, including sound control panels, microphone set-ups and matrix systems
• Experience in live-streaming, video conferencing or equivalent in a school environment would be an advantage
• IT-savvy with good computer skills to seamlessly integrate audio-visual usage with school needs

Experience

• At least 2 years of working experience as an AV Support Officer or equivalent
• Experience in managing AV at events, functions and projects would be an advantage
• Experience in managing assets, maintenance and replacements would be an advantage
• Experience in providing training to staff and/or students on the use of AV equipment would be an advantage
• Experience in handling AV/ICT equipment in a school environment would be an advantage
• At least 1–2 years of experience performing full-spectrum support for live performances in concert halls similar to the School’s Concert Hall would be an advantage. Client references may be required for verification.

Qualities

• Team player and able to work with all levels of school staff, including supporting teachers in their work such as setting up visualisers, projectors, PA systems and live-streaming
• Positive attitude and pleasant disposition
• Diligent and a fast learner, with the ability to work independently with clear and minimal instructions
• Ability to multi-task and meet deadlines set

EA License No: 96C4864 Reg. No.: R1106922 Goh Khar Keow