Asst Cafe Manager / Cafe Manager

Xpressflower; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A local cafe in Singapore is seeking an experienced Cafe Manager to oversee daily operations, engage with staff, and enhance customer service. The ideal candidate will have a diploma in Business Management or Hospitality, along with 2-5 years of relevant experience. Responsibilities include managing café operations, training staff, and maintaining customer relationships to boost revenue. This is a permanent full-time role with a salary ranging from $3000 to $3500 monthly and various employee benefits.

Benefits

Welfare benefits & Company Annual gatherings

Birthday Leave and voucher

Staff discounts on cafe food, merchandise and flowers

Medical Benefit

Performance Bonus / Incentives

Performance Bonus / Incentives

Qualifications

• 2-5 years of F&B service industry experience.
• Experience leading a team.
• Knowledge of restaurant operations including personnel management.

Responsibilities

• Manage day-to-day operations of the cafe.
• Train employees on drinks preparation and coffee equipment usage.
• Coordinate with vendors and order supplies.

Skills

Leadership skills

Interpersonal skills

Communication skills

Organizational skills

Education

Diploma in Business Management or Hospitality & Tourism

Job description

Job Description

The Cafe Manager organizes daily operations, oversees the cafe revenue, and motivates our staff to provide excellent customer service.

To be successful in this role you should have related work experience with various roles in the F&B industry. Ultimately, your role should help to increase profitability, boost customer engagement and turn our cafe into the talk of town.

Company Background

Knots Cafe is a lifestyle cafe that provides service of fresh food, flowers and furniture. Opened in 2016, Knots has grown and diversified into not just a cafe but an event-hosting business venture as well. We pride ourselves on our friendly working environment and strong team spirit.

More information at https://www.knotscafeandliving.com/

Job Scope

• Manage day-to-day operations of the cafe
• Advise and guide staff on the best ways to resolve issues with customers and deliver excellent customer service
• Engage in the process of staff hiring ( resumes selection and interviewing )
• Train employees on drinks preparation and proper use of coffee equipment
• Coordinate with vendors and order supplies
• Maintain updated records of daily, weekly and monthly revenues and expenses
• Add new menu items based on seasonality, together with the Head Chef
• Nurture friendly relationships with customers to increase loyalty and boost our reputation
• Generate events and promotions to boost cafe revenue
• Adhere and enforce employee-compliance with health, safety, and sanitation standards

Requirements

• 5.5 / 6-day work week (rostered weekend / weekday off)
• Diploma in Business Management or Hospitality & Tourism, with 2-5 years of F&B service industry experience
• Excellent leadership skills, experience leading a team
• Working knowledge of general restaurant operations, including personnel management, food planning and preparation, purchasing, sanitation and health codes, and security
• Strong interpersonal and communication skills
• Possess the ability to manage operating costs in accordance with budgets
• Comfortable in working independently as well as with the management; setting priorities and delegating tasks as needed
• Organized and detail-oriented
• Able to start work immediately

Benefits

• Welfare benefits & Company Annual gatherings
• Birthday Leave and voucher
• Staff discounts on cafe food, merchandise and flowers
• Medical Benefit
• Performance Bonus / Incentives

Locations

• Paya Lebar ( 5-min walk from MACPHERSON MRT Station – Circle Line / Downtown Line )

Remuneration & Working Hours

• Salary : Ranging $3000 -$3500 per month
• Job Type : Permanent Full Time