ASSISTANT SUPERVISOR

SIN PENG LOUNGE; Singapore; On-site; SGD 31,248 - 53,568; Full time

Job summary

SIN PENG LOUNGE in Singapore seeks a hands-on Food & Beverage supervisor to maintain communications with staff and management, and to create a positive guest and work experience. The role requires handling complaints courteously and ensuring high standards of cleanliness and safety.

The position demands leadership, strong time management, and the ability to train staff, with flexibility to work shifts including weekends and holidays. Join a team focused on service excellence.

Qualifications

• Prior experience in Food & Beverage is required.
• Leadership skills.
• Time and task management skills.
• Ability to work flexible shifts, including weekends and holidays.
• Proactive and enjoy interactions with customers.

Responsibilities

• Maintain effective regular communications with relevant personnel at all levels.
• Create a positive guest experience and a positive work experience for employees.
• Handle guest and staff complaints in a courteous and effective manner.
• Maintain standards in food quality, safety, and cleanliness through management of the restaurant.
• Able to settle any guest transaction via POS.
• Coordinate strategic and operational activities related to Food and Beverage.
• Train and develop staff in outlet to maximize performance.
• Lead and inspire individuals to be part of a committed team.
• Inspect service stations for cleanliness, functioning of equipment, and sufficient supplies.
• Present bill upon request and processes payment.
• Train staff in the outlet.

Skills

Food & Beverage experience

Leadership

Customer service

Time management

Staff training

Flexible shifts

Job description

Job Description & Requirements

• Maintain effective regular communications with relevant personnel at all levels.
• Creating a positive guest experience and a positive work experience for employees.
• Handle guest and staff complaints in a courteous and effective manner.
• standards in food quality, safety, and cleanliness through management of the restaurant.
• Able to settle any guest transaction via Food & Beverage Operational System (POS).
• Prior experience in Food & Beverage is required.
• Proactive and enjoy interactions with customers.
• Time and task management skills.
• Leadership skills.
• Ability to work flexible shifts and schedules as per manager’s request, including weekends, holidays, and overtime.
• Carry out any other duties as per reporting manager and Food & Beverage Operations Manager.
• Coordinate strategic, and operational activities related to Food and Beverage
• Train and develop staff in outlet to maximize performance
• Lead and inspire individuals to be part of a committed team
• Inspects service stations for cleanliness, functioning of equipment, and sufficient supplies.
• Presents bill upon request and processes payment
• Train staff in the outlet.