F&B SUPERVISOR

SAM WEI FOOD (JIA JIA) PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

SAM WEI FOOD (JIA JIA) PTE. LTD. in Singapore is seeking a Restaurant Supervisor to lead daily service, engage guests, and uphold high standards of quality and hospitality.

You will work with the team to maintain cohesiveness, manage guest feedback, assist with forecasting and scheduling, and ensure food hygiene and safety.

Qualifications

• Preferably 2–3 years of relevant experience in the Food & Beverage industry.
• Good team player and strong customer service skills.
• Keen to learn and grow in the food & beverage industry.
• Able to work on shifts, weekends and public holidays.

Responsibilities

• Interact and engage with guests and maintain high quality service standards.
• Motivate team members and maintain a high level of team cohesiveness.
• Handle guest complaints effectively and professionally.
• Consistently looking to increase satisfaction levels for guests.
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet.
• Maintain Food Hygiene and Safety Standards.
• Attend monthly review session with director.
• Prepare monthly work review.

Skills

Customer service

Team player

Job description

Job Description:

• Interact and engage with guests and maintains high quality service standards
• Motivate team members and maintain a high level of team cohesiveness
• Handle guest complaints effectively and professionally
• Consistently looking to increase satisfaction levels for guests
• Support the daily operation in collaboration with the managers, assist with monthly forecasting, weekly schedule, restaurant profitability evaluation etc.
• Take responsibility, in partnership with the managers for the operations look and feel, including but not limited to the overall decor and atmosphere of the outlet
• Maintain Food Hygiene and Safety Standards
• Attend monthly review session with director
• Prepare monthly work review

Requirements:

• Preferably with 2 – 3 years of relevant experience in the Food & Beverage industry.
• Good team player and strong customer service skills.
• Keen to learn and grow in the food & beverage industry.
• Able to work on shifts, weekends and public holidays.