Assistant Service Manager (Chiller Systems)

APP Systems Services Pte Ltd; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

APP Systems Services Pte Ltd in Singapore is seeking an Assistant Service Manager to lead the daily operations of the chiller workshop, ensuring safe, timely repairs and adherence to quality standards. You will supervise technicians and engineers, provide technical leadership, and collaborate with customers and cross‑functional teams to deliver reliable repair solutions.

The role requires a Mechanical Engineering degree, 5+ years in related fields, and 2+ years in team leadership, with

Qualifications

• Bachelor's Degree in Mechanical Engineering.
• Minimum 5 years of experience in mechanical engineering, equipment servicing, maintenance or repair operations.
• Minimum 2 years of experience leading or supervising technical teams.
• Experience with industrial equipment servicing, rotating equipment, HVAC, refrigeration, pumps or similar mechanical systems is preferred.

Responsibilities

• Lead and supervise the daily operations of the chiller workshop, ensuring repair targets, quality standards and delivery commitments are achieved.
• Coach and develop a team of technicians and engineers, fostering safety, accountability and continuous improvement.
• Plan and allocate manpower and workshop resources to optimize productivity and efficiency.
• Provide technical leadership for troubleshooting, repair evaluation and root-cause analysis.
• Review inspection findings, validate repair recommendations and approve spare parts requirements.
• Participate in customer technical discussions, providing engineering advice and practical repair solutions.

Skills

Mechanical troubleshooting

Team leadership

Analytical thinking

Customer engagement

Education

Bachelor's Degree in Mechanical Engineering

Tools

Industrial equipment servicing

Job description

Company Overview

APP Systems Services (APP) is a leading regional organization with strategically located sales offices and service centers across Southeast Asia and India. Our headquarter in Singapore serves as the central hub for innovation, collaboration, and operational excellence.

At APP, we are committed to providing advanced solutions in electronics, bioscience, vacuum technology, and related products, along with efficient after-sales support. Our expertise extends to critical processes/services in the semiconductor, optics, pharmaceuticals, bioscience, R&D and defence industry. Through longstanding partnerships with global industry leaders, we have built a reputation for quality, reliability and technological leadership.

Position Summary

The Assistant Service Manager is responsible for leading the daily operations of the chiller workshop, ensuring repair activities are carried out safely, efficiently and in accordance with the Company's quality standards. The role oversees a team of technicians and engineers, provides technical leadership, supports customer technical discussions, and works closely with cross-functional teams to deliver timely and high-quality repair solutions.

Key Responsibilities

Operations & Team Leadership

• Lead and supervise the daily operations of the chiller workshop, ensuring repair targets, quality standards and delivery commitments are achieved.

• Manage, coach and develop a team of technicians and engineers, fostering a culture of safety, accountability and continuous improvement.

• Plan and allocate manpower and workshop resources to optimize productivity and operational efficiency.

Technical & Customer Support

• Provide technical leadership for troubleshooting, repair evaluation and root cause analysis.

• Review inspection findings, validate repair recommendations and approve spare parts requirements.

• Participate in customer technical discussions, providing engineering advice and practical repair solutions.

Operational Excellence

• Ensure compliance with company procedures, quality standards and workplace safety requirements.

• Monitor workshop performance and implement initiatives to improve productivity, turnaround time and repair quality.

• Collaborate with internal stakeholders to ensure effective planning and execution of repair activities.

Qualifications

• Bachelor's Degree in Mechanical Engineering or a related engineering discipline.

• Minimum 5 years of experience in mechanical engineering, equipment servicing, maintenance or repair operations.

• Minimum 2 years of experience leading or supervising technical teams.

• Experience in industrial equipment servicing, rotating equipment, HVAC, refrigeration, pumps, compressors or similar mechanical systems is preferred. Prior chiller experience is advantageous but not essential.

Key Competencies

• Strong mechanical troubleshooting and analytical skills.

• Proven leadership and people management abilities.

• Good planning, organizational and decision-making skills.

• Effective communication and customer engagement skills.

• Strong sense of ownership, accountability and continuous improvement.

• Ability to work collaboratively across functions in a fast-paced service environment.