Service Technician / Senior Service Technician / Assistant Engineer

smardt chillers pte. ltd.; Singapore; On-site; SGD 39,000 - 61,000; Full time

Job summary

smardt chillers pte. ltd. is seeking a Field Service Engineer to troubleshoot, maintain, and commission water-cooled and air-cooled chillers across customer sites in Singapore.

You will respond to service requests, diagnose faults, and implement corrective actions to ensure equipment reliability and customer satisfaction. The role involves preventive maintenance, performance testing, and collaboration with Sales, Projects, and Technical teams.

Qualifications

• Diploma or Certificate in Mechanical Engineering, Electrical Engineering, Mechatronics, Air‑Conditioning & Refrigeration, or equivalent.
• Minimum 2–5 years of technical experience in HVAC, chiller, ACMV, M&E, or building services industries.
• Good understanding of chilled water systems, HVAC equipment, and mechanical building services.
• Experience with water-cooled and air-cooled chillers is advantageous.
• Candidates with relevant experience may be considered for a higher-level position based on qualifications and competencies.
• Ability to communicate in English, both spoken and written.

Responsibilities

• Troubleshoot, maintain, repair, and commission water-cooled and air-cooled chiller systems.
• Respond promptly to service requests to ensure equipment reliability and customer satisfaction.
• Diagnose equipment faults, identify root causes, and implement corrective and preventive actions.
• Coordinate and supervise subcontractors during installation, commissioning, maintenance, and repair activities.
• Ensure work quality, safety compliance, and adherence to project requirements.
• Collaborate with Sales, Projects, and Technical teams to resolve customer issues and support project execution.
• Assist in commissioning, start-up, testing, and system performance verification.
• Record service findings and update maintenance and service reports.
• Ensure proper handling of tools, spare parts, and materials.
• Prepare and maintain accurate service reports and technical documentation.

Skills

MS Office

Excel

Word

PowerPoint

Education

Diploma or Certificate in Mechanical Engineering, Electrical Engineering, Mechatronics, Air‑Conditioning & Refrigeration, or equivalent.

Tools

Excel

Word

PowerPoint

MS Office

Job description

Job Description

1. Field Service& Technical Support

• Troubleshoot, maintain, repair, and commission water-cooled and air-cooled chiller systems.
• Respond promptly to service requests to ensure equipment reliability and customer satisfaction.
• Diagnose equipment faults, identify root causes, and implement corrective and preventive actions.

2. Preventive Maintenance & Performance Management

• Perform preventive and corrective maintenance on chiller and HVAC systems.
• Conduct equipment inspections, performance testing, and preventive maintenance according to company standards.
• Support continuous improvement initiatives to enhance service quality and operational efficiency.

3. Project Coordination & Contractor Management

• Coordinate and supervise subcontractors during installation, commissioning, maintenance, and repair activities.
• Ensure work quality, safety compliance, and adherence to project requirements.
• Collaborate with Sales, Projects, and Technical teams to resolve customer issues and support project execution.

4. Commissioning& Technical Support

• Assist in commissioning, start-up, testing, and system performance verification.
• Support technical problem-solving and optimization of equipment performance.
• Provide basic technical support and recommendations to customers
• Record service findings and update maintenance and service reports.
• Ensure proper handling of tools, spare parts, and materials.

5. Documentation& Compliance

• Prepare and maintain accurate service reports, maintenance records, and technical documentation.
• Ensure compliance with company safety policies and site regulations during all field service activities.

6. Other Duties

• Perform additional responsibilities assigned

Job Requirements

1.Education & Qualifications

• Diploma or Certificate in Mechanical Engineering, Electrical Engineering, Mechatronics, Air‑Conditioning & Refrigeration, or equivalent.

2.Industry Experience & Technical Knowledge

• Minimum 2-5 years of technical experience in HVAC, chiller, ACMV, M&E, or building services industries.
• Good understanding of chilled water systems, HVAC equipment, and mechanical building services.
• Experience with water-cooled and air-cooled chillers is advantageous.
• Candidates with relevant experience may be considered for a higher-level position based on their qualifications and technical competencies.

4.Personal Attributes

• Self-motivated, proactive, and driven to achieve targets.
• Able to work independently and manage priorities effectively.
• Strong team player with the ability to collaborate across functions.

5.Technical & IT Skills

• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.

6.Language & Mobility Requirements

• Ability to communicate in spoken and written English.