Assistant Operations Manager (Cleaning)

Bnl Environment; Singapore; On-site; SGD 54,000 - 90,000; Full time

Job summary

Bnl Environment is seeking an experienced site operations supervisor to oversee multiple job-sites, ensuring SOPs are followed and service quality remains top-notch. You will build open relationships with clients, monitor health and safety compliance, and drive continuous improvement across sites.

Responsibilities include manpower planning, staff development, OJT training on equipment and latest implementations, and timely handling of client feedback to secure long-term partnerships and

Qualifications

• Management, planning, and compliance expertise.
• Strong organizational and analytical abilities.
• Clear oral and written communication.
• Leadership and motivational skills to drive teams.
• Ability to work with all levels of staff.

Responsibilities

• Develop, execute and ensure SOPs are followed across assigned sites.
• Build open, trusting relationships with clients for long-term partnerships.
• Monitor cleaning and maintenance quality and SOP compliance at all sites.
• Oversee on-site training on equipment and new implementations (robotics, safety).
• Manage staff motivation, discipline, development and performance per policies.
• Oversee sites to achieve profitability and cost-effectiveness.
• Plan manpower deployment across sites to meet client requirements.
• Address client feedback and implement preventive measures.

Skills

Management Skills

Planning

Compliance

Organizational skills

Analytical

Decision-making

Communication skills

Leadership

Motivation

People interaction

Job description

Job Description:

• Developing, executing and ensuring company SOP's are followed throughout assigned sites
• Buiding open and trusting relationship with clients to achieve long term partnership and contractual renewal
• Monitoring and upholding the cleaning and maintenance quality standards and operating procedures for all job-sites and surpass the client's expectations
• Oversee effective OJT training on equipment and skills surrounding latest implementations (robotics and health policies) to maintain high standards of works
• Managing overall staff motivation, discipline, development and performance according to the organizational, human resource and government manpower policies
• Overseeing the assigned job sites according to manpower and site requirements to achieve profitability and cost-effectiveness
• Planning of manpower deployment at various sites to meet the contractual requirement of clients
• Resolving of feedback or complaints from clients and taking immediate preventive measures to ensure that similar problem does not resurface
• Recruiting and interviewing applicants and conducting effective 2-way dialogue performance review
• Ensuring that all related Workplace Safety & Health requirements are met and that monthly updates on Toolbox Meeting Records, Staff Induction Records and any other requirements as stipulated by the Safety Compliance Committee are submitted accordingly.

Job Requirements:

• Management Skills, Planning, compliance, organizational, analytical and decision-making skills
• Oral and written communication skills
• Tactful and discrete when dealing with people and confidential information
• Leadership and motivational skills to rally people towards goals achievement
• Able to work well with the organisation and able to interact with all levels