Cleaning Operation Manager

RMR INTERNATIONAL PRIVATE LIMITED; Singapore; On-site; SGD 40,000 - 70,000; Full time

Job summary

RMR INTERNATIONAL PRIVATE LIMITED in Singapore is seeking a Cleaning Operations Manager to oversee cleaning operations across multiple sites. You will lead a team, ensure high cleanliness standards, and maintain client satisfaction.

The role requires strong leadership, problem-solving, and a hands-on approach to operations, with flexibility to work across sites and meet urgent client requests as needed.

Qualifications

• Proven experience as Cleaning Supervisor or Operations Manager.
• Strong leadership, organizational and communication skills.
• Ability to multitask and work under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.

Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across sites.
• Manage and lead a team of cleaning staff, including scheduling and performance evaluation.
• Conduct inspections to ensure quality standards and safety compliance.
• Liaise with clients to understand requirements and ensure service satisfaction.
• Monitor inventory and place orders for supplies.
• Handle staffing needs, including hiring and onboarding.
• Prepare reports on performance, incidents, and productivity.
• Ensure adherence to policies and safety protocols.
• Respond promptly to emergency cleaning situations or urgent client requests.

Skills

Leadership

Team management

Organizational skills

Communication

Multitasking under pressure

Health & safety knowledge

Tools

MS Office

Scheduling tools

Job description

Roles & Responsibilities

We are seeking a highly organized and experienced Cleaning Operations Manager to oversee and manage cleaning operations across multiple sites. The ideal candidate will be responsible for ensuring high standards of cleanliness, effective team management, and excellent client satisfaction. This role requires strong leadership, problem-solving skills, and a hands-on approach to operations.

Key Responsibilities

• Plan, coordinate, and supervise daily cleaning operations across assigned sites.
• Manage and lead a team of cleaning staff, including scheduling, training, and performance evaluation.
• Conduct regular inspections to ensure quality standards and compliance with health and safety regulations.
• Liaise with clients to understand requirements, address concerns, and ensure service satisfaction.
• Monitor inventory of cleaning supplies and equipment, placing orders when necessary.
• Handle staffing requirements, including hiring, onboarding, and resolving disciplinary matters.
• Prepare reports on cleaning performance, incidents, and staff productivity.
• Ensure adherence to company policies, procedures, and safety protocols.
• Respond promptly to emergency cleaning situations or urgent client requests.

Requirements

• Proven experience as a Cleaning Supervisor, Operations Manager, or similar role.
• Strong leadership and team management skills.
• Excellent organizational and communication abilities.
• Ability to multitask and work well under pressure.
• Knowledge of cleaning products, techniques, and health/safety standards.
• Basic computer skills (MS Office, scheduling tools, etc.).
• Able to work flexible hours, including weekends or public holidays when necessary.
• Possession of a valid driver’s license.