Assistant Manager, System, PHCC (2-Year Contract)(9159)

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD.; Singapore; Presencial; SGD 60 000 - 90 000; Tempo integral

Resumo da oferta

NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. is seeking a Senior Executive, System to support NGEMR, disease registries, and population health tools. You will work on requirements gathering, user access management, and stakeholder coordination to ensure smooth operations and rollout of new features.

You will provide first-line technical support, generate reports with Epic Reporting Workbench and SlicerDicer, and assist with data validation and training during system updates.

Qualificações

• University degree with 2–3 years of relevant experience.
• Experience in healthcare systems management preferred.
• Understanding of healthcare workflows and EMR systems.
• Good communication and analytical skills.

Responsabilidades

• Facilitate stakeholder sessions to gather functional requirements and document enhancements.
• Handle user access provisioning and deprovisioning for NGEMR, ADID, and M365.
• Monitor system performance and provide first-line technical support to healthcare clusters.
• Generate reports using Epic tools and assist in data validation for registries and population health.
• Support system rollout projects and coordinate user training sessions.
• Coordinate maintenance activities and communicate updates to users.
• Maintain logs and provide analytic support for population health analytics projects.

Conhecimentos

Requirements gathering

Stakeholder coordination

User access administration

Healthcare workflows

Analytical skills

Formação académica

Bachelor's degree

Ferramentas

Epic Reporting Workbench

SlicerDicer

NGEMR/ADID

M365

Descrição da oferta de emprego

Overview*

Join our dynamic healthcare team as a Senior Executive, System, where you will play a crucial support role in managing healthcare information systems. This position focuses on requirements gathering, user access administration, and stakeholder coordination to ensure smooth operations of the Next Generation Electronic Medical Record (NGEMR) system, disease registries, and population health management tools. You will support new system rollouts and enhancement projects whilst providing essential technical support to our healthcare cluster.

Job Responsibilities*

• Facilitate stakeholder sessions to gather functional requirements and maintain comprehensive documentation for system enhancements and new implementations
• Execute user access provisioning and deprovisioning for NGEMR, ADID, and M365 systems whilst ensuring full compliance with security frameworks and AIAM protocols
• Monitor system performance metrics and provide first-line technical support to healthcare clusters, coordinating escalations when required
• Generate reports using Epic tools (Reporting Workbench, SlicerDicer) and assist in data validation activities for disease registries and population health metrics
• Support system rollout projects and coordinate user training sessions to ensure smooth adoption of new features and enhancements
• Coordinate system maintenance activities and communicate updates to users whilst supporting user acceptance testing for system improvements
• Maintain communication logs, follow up on outstanding requests, and provide analytic and administrative support for population health analytics projects

Requirements*

• A degree from a recognized university, with minimum 2-3 years of relevant working experiences
• Experience in healthcare systems management preferred
• Understanding of healthcare workflows and electronic medical record systems
• Good communication and interpersonal skills
• Good analytical and problem-solving skills