Senior / Clinical Informatics Analyst

National Healthcare Group Corporate Office (HQ); Singapore; On-site; SGD 90,000 - 150,000; Full time

Job summary

The Senior/Clinical Informatics Analyst at National Healthcare Group Corporate Office (HQ) will lead the development, deployment, and optimization of EMR systems across clinical and operational teams in Singapore. You will gather requirements, analyze workflows and redesign processes to improve patient care and efficiency.

The role requires collaboration with clinicians, IT staff, and administrators, plus mentoring junior analysts and guiding data-driven decisions through analytics and reporting.

Qualifications

• Bachelor's degree in healthcare, IT, or related field.
• Minimum 4 years of clinical informatics or healthcare experience.
• Epic and Health Informatics certifications (e.g., AMIA 10x10, CPHIMS) preferred.

Responsibilities

• Drive requirements gathering and detailed needs assessments.
• Design, build and optimise EMR systems to meet operations.
• Manage comprehensive testing activities.
• Evaluate and optimise clinical workflows.
• Conduct data analysis for decision support and improvements.
• Manage small to medium-scale informatics projects.
• Mentor junior analysts and drive stakeholder engagement.

Skills

Requirements gathering

Workflow analysis

Data management

System configuration

Project management

Data analysis

Mentoring

Stakeholder engagement

Education

Bachelor's degree in healthcare, IT, business analytics

Job description

Company description

The National Healthcare Group (NHG) is a leader in public healthcare in Singapore, recognised at home and abroad for the quality of its medical expertise and facilities. Care is provided through an integrated network of seven primary care polyclinics, acute care and tertiary hospitals, national specialty centres and business divisions. Together they bring a rich legacy of medical expertise to our philosophy of integrated patient-centred care.

NHG's vision is "Adding Years of Healthy Life". This vision goes beyond merely healing the sick to the more difficult and infinitely more rewarding task of preventing illness and preserving health and quality of life. With some 22,000 staff, NHG aims to provide care that is patient-centric, accessible, seamless, comprehensive, appropriate and cost-effective.

As the Regional Health System (RHS) for Central-North Singapore, it is vital for NHG to partner and collaborate with stakeholders, community advisors, and voluntary welfare organisations. Together with our patients, their families and caregivers, we aim to deliver integrated healthcare services and programmes that help in Adding Years of Healthy Life to all concerned.

Job description

JOB PURPOSE

The Senior/Clinical Informatics Analyst drives the development, implementation, and optimisation of Electronic Medical Records (EMR) and related systems. This position involves requirements gathering, workflow analysis and redesign, master data management, system configuration, project execution, data analysis, junior team mentoring and clinical, operational, and IT stakeholders' engagement to improve patient care and operational efficiency.

MAJOR DUTIES & RESPONSIBILITIES

Areas of Responsibility

• Drive requirements gathering and conduct detailed needs assessments
• Design, build and optimise EMR systems to meet operational requirements
• Manage comprehensive testing activities
• Evaluate and optimise clinical workflows
• Conduct data analysis for decision support and improvement
• Manage small to medium-scale informatics projects
• Mentor junior analysts
• Drive stakeholder engagement and system adoption

JOB REQUIREMENTS

Education/Training/Experience

• Bachelor's degree in healthcare, IT, business analytics or related field
• Minimum 4 years of clinical informatics or healthcare experience
• Epic and Health Informatics certification (e.g. AMIA 10x10, CPHIMS) preferred

Personal Attributes

• Systematic, analytical, and detail-oriented
• Strong problem-solving and communication abilities
• Capacity to work independently with minimal supervision
• Effective team collaboration skills
• Ability to manage multiple complex tasks