Senior EMR Training Analyst - Implementation & Support

SingHealth; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

SingHealth is seeking an individual to join the Medical Informatics Office, focusing on the design and support of the Next Generation Electronic Medical Records (NGEMR) system. The role includes conducting requirements analysis, user training, and providing on-site support during implementation.

Candidates should possess a Bachelor’s Degree and relevant experience in clinical information systems or IT project management, with skills in communication and stakeholder management.

Qualifications

• 2+ years of experience in clinical information systems or IT project management preferred.
• Self-motivated with the ability to work independently.
• Experience in a healthcare environment is an asset.

Responsibilities

• Support design and implementation of the Next Generation Electronic Medical Records (NGEMR) system.
• Conduct requirements analysis and functional testing.
• Provide user training and on-site support during implementation.

Skills

User training

Requirements analysis

Stakeholder management

Communication skills

Education

Bachelor's Degree in any discipline

Tools

Epic Electronic Medical Record system

Job description

Responsibilities

Join our Medical Informatics Office where you will play a crucial role in the design, implementation, and support of the Next Generation Electronic Medical Records (NGEMR) system. Your responsibilities will include supporting the leads of your assigned workgroups in the following areas:

• Conducting requirements analysis, completing content build , and performing functional testing of the system
• Providing user training and coordinating with appointed IT projects/systems teams to build and implement solutions that meet user requirements for clinical orders, medication administration, and documentation
• Performing secretariat work for your assigned workgroups, including coordinating meetings, preparing materials, and tracking issues and training statuses throughout the project cycle
• Extending on-site user support during implementation and taking on-call responsibilities for system application support at scheduled times to troubleshoot and track issues
  
  

Responsibilities

Join our Medical Informatics Office where you will play a crucial role in the design, implementation, and support of the Next Generation Electronic Medical Records (NGEMR) system. Your responsibilities will include supporting the leads of your assigned workgroups in the following areas:

• Conducting requirements analysis, completing content build , and performing functional testing of the system
• Providing user training and coordinating with appointed IT projects/systems teams to build and implement solutions that meet user requirements for clinical orders, medication administration, and documentation
• Performing secretariat work for your assigned workgroups, including coordinating meetings, preparing materials, and tracking issues and training statuses throughout the project cycle
• Extending on-site user support during implementation and taking on-call responsibilities for system application support at scheduled times to troubleshoot and track issues
  
  

Requirements

• Bachelor’s Degree in any discipline
• Experience in clinical information systems, IT project management and experience in healthcare environment is preferred
• Candidates with 2 or more years of relevant experience may be considered for the Senior Analyst post
• Certification in Epic Electronic Medical Record system application is an advantage
• Self-motivated and able to work independently
• Good stakeholder management skills
• Good interpersonal, verbal and written communication skills