Assistant Manager / Senior Assistant Manager, Pre-Operative & Admitting Services

Sengkang General Hospital; Singapore; Sur place; SGD 60 000 - 90 000; Plein temps

Résumé du poste

Sengkang General Hospital in Singapore is seeking a capable Manager to lead a team of Patient Service Associates, ensuring seamless delivery of patient services and coordination across departments.

You will oversee pre-operative scheduling, guide admissions, and provide financial counselling to patients, while contributing to budgeting and policy reviews.

The role emphasizes quality improvement projects and ongoing process enhancements to raise service standards and patient satisfaction.

Qualifications

• Degree in any discipline with at least 2 years’ relevant experience.
• Knowledge of SAP and/or prior experience in healthcare industry will be advantageous.
• Highly adaptable with a passion for providing excellent service.
• Strong analytical, interpersonal and communication skills.

Responsabilités

• Lead and supervise a team of Patient Service Associates to ensure smooth patient services.
• Oversee pre-operative scheduling and coordination.
• Guide patients through the admission process.
• Provide financial counselling to patients.
• Contribute to departmental budgeting and cost control.
• Review policies and procedures and participate in quality improvement projects.

Connaissances

Analytical

Interpersonal communication

Team player

Formation

Degree in any discipline

Outils

SAP

Description du poste

You will manage and supervise a team of Patient Service Associates to ensure the seamless and efficient delivery of patient services. This includes overseeing pre-operative scheduling and coordination, providing guidance on the patient admission process, and financial counselling. You will also be responsible for departmental budgeting, handling service feedback, reviewing policies and procedures, and participating in quality improvement projects to enhance the department’s overall operations.

Requirements

• Degree in any discipline with at least 2 years’ relevant experience
• Knowledge of SAP and/or prior experience in healthcare industry will be advantageous
• Highly adaptable with a passion for providing excellent service
• Team player with strong analytical, interpersonal and communication skills