Assistant Manager / Senior Assistant Manager, Pre-Operative & Admitting Services

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 52,000 - 75,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. seeks a capable supervisor to lead a Patient Service team, ensuring efficient patient services and coordinated pre-operative scheduling. You will guide admissions and financial counselling, while contributing to budgeting and service improvement initiatives.

You should bring a degree in any discipline and at least 2 years of relevant experience; SAP knowledge is a plus, with strong communication and teamwork as essential traits.

Qualifications

• Degree in any discipline with at least 2 years’ relevant experience.
• Knowledge of SAP and healthcare industry is advantageous.
• Strong service orientation and adaptability.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a team of Patient Service Associates to ensure seamless patient services.
• Oversee pre-operative scheduling and coordination.
• Provide guidance on patient admission processes and financial counselling.
• Manage departmental budgeting and monitor service feedback.
• Review policies and procedures and participate in quality improvement projects.

Skills

Analytical

Interpersonal

Communication

Team player

Education

Degree in any discipline

Tools

SAP

Job description

You will manage and supervise a team of Patient Service Associates to ensure the seamless and efficient delivery of patient services. This includes overseeing pre-operative scheduling and coordination, providing guidance on the patient admission process, and financial counselling. You will also be responsible for departmental budgeting, handling service feedback, reviewing policies and procedures, and participating in quality improvement projects to enhance the department’s overall operations.

Requirements

• Degree in any discipline with at least 2 years’ relevant experience

• Knowledge of SAP and/or prior experience in healthcare industry will be advantageous

• Highly adaptable with a passion for providing excellent service

• Team player with strong analytical, interpersonal and communication skills