Patient Services Team Lead – Operations & Quality

Sengkang General Hospital Pte. Ltd.; Singapore; On-site; SGD 52,000 - 75,000; Full time

Job summary

Sengkang General Hospital Pte. Ltd. seeks a capable supervisor to lead a Patient Service team, ensuring efficient patient services and coordinated pre-operative scheduling. You will guide admissions and financial counselling, while contributing to budgeting and service improvement initiatives.

You should bring a degree in any discipline and at least 2 years of relevant experience; SAP knowledge is a plus, with strong communication and teamwork as essential traits.

Qualifications

• Degree in any discipline with at least 2 years’ relevant experience.
• Knowledge of SAP and healthcare industry is advantageous.
• Strong service orientation and adaptability.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead a team of Patient Service Associates to ensure seamless patient services.
• Oversee pre-operative scheduling and coordination.
• Provide guidance on patient admission processes and financial counselling.
• Manage departmental budgeting and monitor service feedback.
• Review policies and procedures and participate in quality improvement projects.

Skills

Analytical

Interpersonal

Communication

Team player

Education

Degree in any discipline

Tools

SAP

Job description

Sengkang General Hospital Pte. Ltd. seeks a capable supervisor to lead a Patient Service team, ensuring efficient patient services and coordinated pre-operative scheduling. You will guide admissions and financial counselling, while contributing to budgeting and service improvement initiatives.

You should bring a degree in any discipline and at least 2 years of relevant experience; SAP knowledge is a plus, with strong communication and teamwork as essential traits.