Assistant Manager, Process Excellence & Digitalization

YSQ International; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

YSQ International in Singapore seeks a hands-on Business Process Improvement and Digitalization lead for sales operations across its manufacturing and trading entities. You will map current processes, design new ones, define system requirements, and drive adoption.

The role focuses on standardising order-to-cash, timely sales forecasts, and delivering process designs into Internal Developed Software and Power BI, with rollout and training under the Head of Document Control & QA.

Qualifikationen

• Bachelor's degree required or related discipline.
• 2-4 years of experience in business process improvement or sales operations.
• Experience in FMCG or consumer goods is preferred.
• Knowledge of order-to-cash, distributor management, pricing, and trade terms.
• Experience with ERP systems such as Microsoft Dynamics NAV/Business Central or SAP.
• Proficient in Visio and Excel; Power BI is an advantage.
• Delivered process changes from mapping to adoption.
• Understand how sales decisions affect planning, inventory, and finance.
• Good communication to business and technical audiences.
• Structured, self-driven, adaptable, and detail-oriented.

Aufgaben

• Map and redesign order-to-cash: price menu, sales order, delivery, invoicing, and collection.
• Standardise sales operations: sales targets, reporting, and master data for customers and distributors.
• Standardise pricing, trade terms, and trade program approval processes.
• Define the sales forecast submission process that feeds into planning.
• Convert process designs into business requirements for Internal Developed Software.
• Collaborate with IT through build, testing, and go-live; lead user acceptance testing.
• Define Power BI reporting for sales performance, customers, and distributors.
• Lead rollout, training, and communication for new processes and tools.
• Prepare digital format of SOPs, work instructions, and forms.
• Track adoption after go-live and close gaps.
• Monitor KPIs such as order cycle time, on-time delivery, and forecast submission.
• Audit process compliance and drive corrective actions.
• Benchmark processes against industry best practice.
• Run cross-functional workshops with Sales, Operations, Finance, Planning, Logistics, and IT.
• Handle other ad-hoc assignments as required.

Kenntnisse

Business process improvement

Sales operations

Pricing & trade terms

Distributor management

Communication

Sales analytics

Ausbildung

Bachelor's degree in Business Administration, Marketing, Operations Management, or related

Tools

Microsoft Dynamics NAV / Business Central

SAP

Power BI

Excel

Visio

Jobbeschreibung

YSQ International in Singapore seeks a hands-on Business Process Improvement and Digitalization lead for sales operations across its manufacturing and trading entities. You will map current processes, design new ones, define system requirements, and drive adoption.

The role focuses on standardising order-to-cash, timely sales forecasts, and delivering process designs into Internal Developed Software and Power BI, with rollout and training under the Head of Document Control & QA.