Process Excellence Lead: Supply Chain Planning & S&OP

YSQ International; Singapore; On-site; SGD 60,000 - 120,000; Full time

Job summary

YSQ International seeks a hands-on Business Process Improvement and Digitalization professional to map current processes, design new ones, define system requirements, and drive adoption across sales, manufacturing, and shipment planning.

The role is part of the Business Process Digitalization agenda, reporting to the Head of Document Control & QA. You will lead cross‑functional sessions, define KPIs, and ensure go‑live success with Internal Software and Power BI.

Qualifications

• Bachelor's degree in Supply Chain Management, Industrial Engineering, Operations Management, or a related discipline.
• Minimum 2–4 years of relevant experience in business process improvement, planning, or a related field.
• Experience in demand planning, supply planning, production planning, or shipment planning is strongly preferred, ideally in manufacturing or FMCG.
• Knowledge of S&OP, demand forecasting, production planning (MPS/MRP), shipment planning, and inventory planning.
• Experience with ERP systems such as Microsoft Dynamics NAV / Business Central, SAP, or equivalent.
• Proficient in Microsoft Visio and Excel; Power BI is an advantage.

Responsibilities

• Lead planning process redesign for sales, demand, and supply planning.
• Design the monthly S&OP cycle, including calendars, horizons, reviews, and decision rights.
• Standardise hand-off from demand to production, material, and shipment planning.
• Define planning KPIs like forecast accuracy, forecast bias, and on-time shipment.
• Translate process designs into business requirements for Internal Developed Software.
• Collaborate with IT through build, testing, go-live, and user acceptance testing.
• Define Power BI reporting for forecast accuracy, plan adherence, shipment status, and inventory.
• Lead rollout, training, and communication for new processes and tools.
• Prepare digital formats of SOPs, work instructions, and forms.
• Track adoption post go-live and identify gaps.

Skills

Demand planning

Supply planning

Sales planning

Planning processes

S&OP

Forecast accuracy

Stakeholder management

Education

Bachelor's degree in Supply Chain Management or related

Tools

Power BI

Excel

Visio

ERP systems (Dynamics NAV/Business Central, SAP)

Job description

YSQ International seeks a hands-on Business Process Improvement and Digitalization professional to map current processes, design new ones, define system requirements, and drive adoption across sales, manufacturing, and shipment planning.

The role is part of the Business Process Digitalization agenda, reporting to the Head of Document Control & QA. You will lead cross‑functional sessions, define KPIs, and ensure go‑live success with Internal Software and Power BI.