Sales Process Digitalization Lead

YSQ International; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

YSQ International invites a hands-on Business Process Digitalization professional to lead sales process improvement across its manufacturing and trading entities in Singapore. The role maps current processes, designs new workflows, defines system requirements, and drives adoption.

You will deliver standardised order-to-cash, timely sales forecasts, and Power BI-driven insights while ensuring new processes are adopted and sustained after go-live. Collaboration with multiple functions is essential.

Qualifications

• Bachelor's degree in Business Administration, Marketing, Operations Management, or related discipline.
• 2–4 years of relevant experience in business process improvement, sales operations, or a related field.
• Experience with ERP systems such as Microsoft Dynamics NAV/Business Central, SAP, or equivalent.
• Proficient in Microsoft Visio and Excel; Power BI is an advantage.
• Proven ability to map processes and drive adoption across diverse stakeholders.

Responsibilities

• Map and redesign order-to-cash and pricing processes.
• Lead digitalization: transform designs into software requirements and Power BI reports.
• Drive rollout, training, and adoption of new processes.
• Track KPIs and ensure compliance; benchmark against best practices.
• Collaborate across Sales, Finance, Planning, Logistics, and IT.

Skills

Process mapping

Cross-functional collaboration

Change management

Communication skills

Analytical thinking

Education

Bachelor's degree in Business Administration, Marketing, Operations Management, or related discipline

Tools

Microsoft Dynamics NAV / Business Central

SAP

Visio

Excel

Power BI

Job description

YSQ International invites a hands-on Business Process Digitalization professional to lead sales process improvement across its manufacturing and trading entities in Singapore. The role maps current processes, designs new workflows, defines system requirements, and drives adoption.

You will deliver standardised order-to-cash, timely sales forecasts, and Power BI-driven insights while ensuring new processes are adopted and sustained after go-live. Collaboration with multiple functions is essential.