Assistant Manager / Executive – Operations

SINGAPORE BRAIN DEVELOPMENT CENTRE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A developmental center in Singapore is seeking a full-time manager to lead operations and staff at their Novena Branch. Responsibilities include overseeing daily operations, managing staff schedules, planning events, and developing sales strategies. The ideal candidate should possess strong organizational, problem-solving, and interpersonal skills. This role requires commitment to a fixed schedule, including weekends, ensuring smooth center operations and high-quality service delivery.

Responsibilities

• Lead daily center operations, including facility upkeep and inventory.
• Manage staff scheduling, onboarding, and offboarding.
• Plan and execute program schedules and events.
• Develop strategies for sales and operational efficiency.
• Provide revenue reports to senior management.
• Handle student enrollment and payment collection.

Skills

Organizational skills

Problem-solving skills

Administrative processes

Detail-oriented

Communication skills

Interpersonal skills

Job description

Roles and Responsibilities:

• Lead daily centre operations, including facility upkeep, inventory, and vendor management.
• Manage staff scheduling, onboarding, and offboarding.
• Plan and execute program schedules, centre events (e.g., holiday programs, student welfare, team bonding), and other projects.
• Develop and implement strategies to drive sales, marketing, and operational efficiency.
• Oversee documentation, management systems, and compliance.
• Provide revenue reports and performance insights to senior management.
• Handle enquiries, including calls, WhatsApp, bookings, student enrolment, and payment collection.

Key Skills:

• Strong organizational and problem-solving skills with the ability to multitask.
• Proficiency in administrative processes and documentation.
• Detail-oriented with a proactive approach to workflow optimization.
• Strong communication and interpersonal skills to effectively handle clients.

Work Schedule:

• Full-time, 5 days a week at Novena Branch.
• Fixed schedule requiring the ability to work on weekends.