Assistant Manage

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD.; Singapore; Presencial; SGD 42.000 - 64.000; Jornada completa

Descripción de la vacante

CHARMING GARDEN (ASIA PACIFIC) PTE. LTD. is seeking an experienced Restaurant Manager to oversee daily operations at our Singapore venue.

You will lead service standards, train and motivate staff, resolve customer feedback, and ensure consistent quality in a high-volume, upscale setting. Weekend and public holiday work is required. The role demands excellent communication, problem-solving, and the ability to thrive in a fast-paced environment.

Formación

• Proven experience in a similar role within a high-volume or upscale restaurant environment.
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills.
• Excellent customer service and communication skills.
• Problem-solving and conflict-resolution abilities.
• Able to work on weekends and public holidays.
• Ability to work in a fast-paced environment.
• Physical stamina to stand and walk for extended periods.
• PC literate, well-organized, and self-motivated.

Responsabilidades

• Manage daily restaurant operations to ensure smooth running of operations.
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience.
• Monitor food and beverage quality, ensuring they meet our high standards.
• Maintain inventory, order supplies, and manage budgetary and financial operations.
• Resolve customer complaints and feedback with professionalism and efficiency.
• Lead, train, coach and motivate a team of the staff.
• Handle customer complaints, inquiries, and feedback professionally.
• Ensure high standards of customer service are consistently met.
• Any other ad-hoc duties as assigned by the Company.

Conocimientos

Leadership

Customer service

Communication

Problem solving

Staff training

Weekend availability

Descripción del empleo

Responsibilities:

• Manage daily restaurant operations to ensure smooth running of operations
• Coordinate and supervise all aspects of service, ensuring all customers have a positive experience
• Monitor food and beverage quality, ensuring they meet our high standards
• Maintain inventory, order supplies, and manage budgetary and financial operations
• Resolve customer complaints and feedback with professionalism and efficiency
• Lead, train, coach and motivate a team of the staff
• Handle customer complaints, inquiries, and feedback professionally
• Ensure high standards of customer service are consistently met
• Any other ad-hoc duties as assigned by the Company

Requirements:

• Proven experience in a similar role within a high-volume or upscale restaurant environment
• Strong knowledge & leadership of restaurant operations, service standards, organizational, and problem-solving skills
• Excellent customer service and communication skills
• Problem-solving and conflict-resolution abilities
• Able to work on weekends and public holidays
• Ability to work in a fast-paced environment
• Physical stamina to stand and walk for extended periods
• PC literate, well-organized, and self-motivated