Assistant IT Manager

Alliance Francaise De Singapour; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A cultural and educational institution in Singapore seeks a reliable Assistant IT Manager to support IT operations and manage software systems. The ideal candidate has at least 2 years of experience in IT support and digital projects. Responsibilities include improving the website, managing software integration, and coordinating with vendors. Familiarity with educational or cultural organizations is a plus. This position offers an opportunity to apply technical skills in a dynamic environment.

Qualifications

• At least 2 years of hands-on experience in IT support or systems coordination.
• Comfortable using platforms like Odoo, Arc-en-ciel, and Oncord.
• Experience with websites or content management systems.

Responsibilities

• Support day-to-day IT operations and manage software systems.
• Coordinate with vendors for ERP platform support.
• Enhance online presence, including managing an e-commerce website.

Skills

IT support

System coordination

Digital project work

User-friendly website management

Detail-oriented

Tools

Odoo

Arc-en-ciel

Oncord

Microsoft Outlook

Windows OS

Job description

About the Role

AllianceFrançaise de Singapour is looking for a hands‑on and reliable Assistant ITManager to support its day‑to‑day IT operations and contribute to digital projects across the organisation. Reporting to the IT Manager, you'll beinvolved in managing software systems, maintaining hardware inventory, improving our website, and liaising with our tech vendors.

This is a great opportunity for someone with a solid technical foundation and an interest in applying their skills to real operational needs in a dynamic cultural and educational institution.

Key Responsibilities

Software & Systems

• Act as a key contact for our school registration software, Arc‑en‑ciel, and assist in reviewing its potential migration to Oncord in collaboration with the marketing team.
• Support our ERP platform, Odoo, by coordinating with our external partner (Portcities) and troubleshooting issues internally.
• Help maintain and enhance our online presence, including a new e‑commerce website with integrated chatbots and a Learning Management System (LMS).
• Develop a basic scheduling automation solution for teaching staff.
• Handle updates and user support for Microsoft Outlook and Windows systems.
• Assist in the management of payment software and ensure seamless integration with our other tools.

Website Management & UI Improvements

• Improve the user experience and visual layout of our website for both desktop and mobile users.
• Work with the team to expand menu options, create more intuitive navigation, and make newsletter templates easier to design and use—without incurring extra vendor costs.
• Ensure website content is displayed clearly and can be updated easily by staff.

IT Projects

• Assist with ongoing and new IT‑related projects, such as system upgrades, automation tools, and software rollouts.
• Coordinate with software vendors and internal departments to ensure tasks are delivered on time.
• Provide feedback on software design, usability, and functionality from an end‑user perspective.

Hardware & Inventory

• Keep an updated log of all IT equipment and perform monthly inventory checks.
• Set up and install new or replacement hardware as needed.
• Propose new hardware or equipment purchases based on user needs and performance requirements.

Who We're Looking For

• You have at least 2 years of hands‑on experience in IT support, systems coordination, or digital project work.
• You're comfortable using or learning platforms like Odoo, Arc‑en‑ciel, and Oncord, as well as managing Microsoft tools like Outlook and Windows OS.
• You've worked with websites or content management systems (like WordPress or other platforms) and care about making them user‑friendly.
• You're detail‑oriented, organised, and able to explain tech to non‑technical colleagues.
• Bonus if you've worked with educational, cultural, or non‑profit organisations.

Good to Have

• Basic knowledge of the French language or interest in French culture.
• Familiarity with data privacy practices in Singapore (e.g. PDPA).
• Experience with basic UI/UX, email templates, or newsletter tools.
• Exposure to project coordination or IT system implementation.

How to Apply

Submit your CV and a brief cover letter to [insert email or portal].