Assistant Cafe Manager

THE ROYALS CAFE PTE. LTD; Singapore; On-site; SGD 30,000 - 50,000; Full time

Job summary

The Royals Cafe Pte. Ltd. in Singapore is seeking an Assistant Manager to lead by example, delivering exceptional beverage preparation, staff training, and strong operational support.

You will engage customers and help drive service excellence in a bustling cafe environment. As part of a growing cafe operator, you will mentor team members, ensure SOP compliance, and contribute to a vibrant, team-oriented workplace.

Qualifications

• Experience with beverage preparation SOPs.
• Experience in staff training.
• Experience in cafe operations.

Responsibilities

• Prepare beverages and drinks accurately following SOPs to ensure consistent quality
• Train and mentor new staff to build team capability and maintain service standards
• Perform hands-on duties during peak hours to support smooth cafe operations
• Conduct back-end recording and data tabulation using Excel during off-peak hours to maintain accurate operational records
• Maintain cleanliness and organization of workstations and cafe premises to uphold hygiene and safety standards
• Collaborate effectively with team members to foster a cooperative and productive work environment
• Engage with customers by providing friendly service and making menu recommendations to enhance their experience

Skills

Customer service

Leadership

Team training

Operations support

Tools

Excel

Job description

Company Overview

The client operates multiple cafes across Singapore, focusing on delivering quality beverages and customer service in a vibrant, team-oriented environment.

Job Summary

Join a growing cafe operator as an Assistant Manager, leading by example to deliver excellent beverage preparation, staff training, operational support, and customer engagement.

Responsibilities

• Prepare beverages and drinks accurately following standard operating procedures (SOPs) to ensure consistent quality
• Train and mentor new staff to build team capability and maintain service standards
• Perform hands-on duties during peak hours to support smooth cafe operations
• Conduct back-end recording and data tabulation using Excel during off-peak hours to maintain accurate operational records
• Maintain cleanliness and organization of workstations and cafe premises to uphold hygiene and safety standards
• Collaborate effectively with team members to foster a cooperative and productive work environment
• Engage with customers by providing friendly service and making menu recommendations to enhance their experience