Assistant Cafe Manager/Cafe Manager

KONVIVIALITY PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

KONVIVIALITY PTE. LTD. is seeking an Assistant Manager / Café Manager for the Holland Village outlet at Holland Road Shopping Centre.

You will lead daily café operations, mentor staff, and ensure guest satisfaction while upholding food safety standards. Responsibilities include managing shifts, cash handling, coordinating reservations, collaborating with kitchen, maintaining stock and cleanliness, and reporting daily sales to management.

Qualifications

• Minimum 2 years of café or F&B service experience including supervisory or shift lead roles
• Ability to work weekends and public holidays

Responsibilities

• Manage daily café shifts including opening, closing, cash handling, and service flow to ensure smooth operations
• Lead, train, and roster service crew while actively supporting floor operations during peak hours
• Greet guests warmly, address feedback promptly, and create personalized customer experiences
• Coordinate reservations, walk-ins, and small group or event bookings efficiently
• Collaborate with kitchen team to ensure accurate and timely order delivery
• Monitor front-of-house supplies, place replenishment orders, and report low stock levels
• Maintain café cleanliness, safety, and compliance with food safety and hygiene standards
• Compile and report daily sales and operational updates to management

Skills

Café/F&B supervisory

Customer service

Education

WSQ Food Safety Level 1

Tools

POS systems

Reservation systems

Rostering systems

Job description

Assistant Manager / Café Manager – (Holland Village) Full-time | Holland Road Shopping Centre

Assistant / Café Manager responsible for managing daily café operations, leading staff, ensuring excellent guest service, and maintaining food safety and hygiene standards.

Responsibilities

• Manage daily café shifts including opening, closing, cash handling, and service flow to ensure smooth operations
• Lead, train, and roster service crew while actively supporting floor operations during peak hours
• Greet guests warmly, address feedback promptly, and create personalized customer experiences
• Coordinate reservations, walk-ins, and small group or event bookings efficiently
• Collaborate with kitchen team to ensure accurate and timely order delivery
• Monitor front-of-house supplies, place replenishment orders, and report low stock levels
• Maintain café cleanliness, safety, and compliance with food safety and hygiene standards
• Compile and report daily sales and operational updates to management

Required competencies and certifications

• Minimum 2 years of café or F&B service experience including supervisory or shift lead roles
• Ability to work weekends and public holidays

Preferred competencies and qualifications

• Proficiency with POS, reservation, and rostering systems
• Coffee or barista skills
• WSQ Food Safety Course Level 1 or willingness to obtain it