Asia Regional Success Leader – Adoption & Growth

Axon; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Axon is seeking a Regional Success Manager (RSM) for Asia to drive the adoption of TASER® and Axon solutions. You will follow up on customer requests and collaborate with the sales team to ensure customer success.

The ideal candidate is motivated, mission-driven, and holds Singaporean citizenship or permanent residency. A strong focus on service management, excellent communication skills, and a technical background are preferred. This role requires travel of up to 40%.

Qualifications

• Experience managing adoption in a territory.
• Strong understanding of service-management topics.
• Minimum 3 years of relevant experience.

Responsibilities

• Follow up on customer requests and tickets, resolving issues.
• Collaborate with sales team to support existing customers.
• Promote adoption and provide training with local partners.

Skills

Customer success focus

Fluent in English

Public speaking

Proficiency with MS Office

Writing APIs or scripts (Python, Java)

Education

Technical degree

Tools

Salesforce

Trello

Job description

Axon is seeking a Regional Success Manager (RSM) for Asia to drive the adoption of TASER® and Axon solutions. You will follow up on customer requests and collaborate with the sales team to ensure customer success.

The ideal candidate is motivated, mission-driven, and holds Singaporean citizenship or permanent residency. A strong focus on service management, excellent communication skills, and a technical background are preferred. This role requires travel of up to 40%.