Asia Omni-Channel Retail Systems Lead

Pandora; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

Pandora is building a new Asia cluster in Singapore and seeks a Specialist, Asia Retail Systems & Projects to lead the rollout of retail systems and store operations initiatives across Singapore, Japan, Hong Kong, Macau and Taiwan.

You will coordinate with Retail Operations, Technology, Training, and Country teams to translate business needs into practical store-ready solutions, ensuring timely, high-quality delivery and effective change adoption.

Qualifications

• Bachelor’s degree in Business, Information Systems, Project Management, or a related field.
• 4–7 years’ experience in project coordination, business project management, or retail systems roles.
• Experience supporting retail operations or store systems projects is strongly preferred.
• Familiarity with standard project management methodologies, tools, and delivery frameworks.
• Exposure to omni-channel retail environments is an advantage.

Responsibilities

• Support development, implementation, and rollout of retail systems and retail projects across Asia markets.
• Represent Retail Operations in cross-functional forums, ensuring projects support the operating model.
• Act as a subject-matter representative for stores, embedding store needs into system design.
• Drive project execution by aligning activities to plans, milestones, and timelines.
• Support change management to ensure smooth adoption of new systems at store level.
• Partner with Technology teams to clarify and finalize business requirements.
• Coordinate between Retail Operations, Country teams, and Global stakeholders during delivery.
• Support test cycles including UAT, pre-UAT, pilots, and test sprints with business readiness in mind.
• Ensure operational handover materials and post-deployment support are in place.

Skills

Project coordination

Stakeholder management

Requirements gathering

Analytical thinking

Communication skills

Attention to detail

Education

Bachelor’s degree in Business, Information Systems, Project Management, or related field

Tools

MS Office

Job description

Pandora is building a new Asia cluster in Singapore and seeks a Specialist, Asia Retail Systems & Projects to lead the rollout of retail systems and store operations initiatives across Singapore, Japan, Hong Kong, Macau and Taiwan.

You will coordinate with Retail Operations, Technology, Training, and Country teams to translate business needs into practical store-ready solutions, ensuring timely, high-quality delivery and effective change adoption.