Application Tech Delivery Manager IS-72675

INFOGAIN SOLUTIONS PTE. LIMITED; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A global IT solutions provider in Singapore is seeking an experienced Application/Tech Delivery Manager to lead technical delivery projects. The ideal candidate will have a minimum of 10 years in IT development and at least 5 years in leadership roles. Strong knowledge of CRM platforms and experience in the banking industry are preferred. This role involves planning technical deliverables, collaborating with various teams, and consistent communication with stakeholders. Interested candidates should apply with their resume in MS Word format.

Qualifications

• Minimum 10 years of IT development/delivery experience for a multinational company.
• Minimum 5 years of leadership experience in managing IT delivery teams.
• Proven problem-solving and analytical skills.

Responsibilities

• Lead pre-project planning activities for technical delivery.
• Plan and monitor technical deliverables to meet project requirements.
• Collaborate across different application teams to manage technical dependencies.

Skills

CRM

Banking industry

Education

Bachelor's degree in computer science, engineering or similar domain

Job description

Role: Application/Tech Delivery Manager

Job Requisition Number: IS-72675

Job Level: Minimum 6 - 9 of Relevant experience (L3)

Location: Singapore

Responsibilities:

• Lead pre-project planning activities for technical delivery (e.g. technical delivery plan/approach, cost estimation, resource plan)
• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery
• Partner with System Analysts and Business Solution Specialist to collate, understand and finalize functional and technical requirements
• Partner with Architects and Development Leads to ensure solution design complies with enterprise design principles, security and control standards
• Partner with Development Managers in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Develop and maintain documentation adhering to organizational templates, policies, and standards.
• Escalate issues that impacts project schedule on timely basis and propose workarounds/resolutions

Requirements:

Education:

• Bachelor's degree in computer science, engineering or similar domain
• Related professional/technical qualification will be advantageous although not mandatory

Experience:

• At least 10 years of experience in developing and delivering global/regional IT capabilities for a multi-national/regional company
• At least 5 years of leadership experience in managing IT delivery teams
• Strong technical knowledge and experience in CRM platforms
• Good business domain knowledge in CRM
• Experience in technical refresh/obsolescence
• Experience in communicating with technical stakeholders
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result‑oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)
• Good understanding and experience in software development cycle
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills

Technical Skills:

• CRM
• Banking industry

Please forward your resume in MS word format to [e-mail]