APJ Sales Operations Lead: Forecasting, Analytics & Automation

Cisco Systems, Inc.; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

Cisco Systems, Inc. APJ Service Provider - Sales Operations Manager role seeks a senior operator to align cross-functional teams with sales, finance, and supply chain. You’ll shepherd funnel health, governance, and incentive programs while shaping NYR execution across APJC.

Strong analytics, program management, and Power BI usage are essential, with an AI-first mindset for automation. You will partner with regional leadership to drive data-driven decisions, optimize processes, and deliver

Qualifications

• 7+ years in a sales operations, program, project or functional management position.
• High analytical skills, financial acumen.
• Ability to develop & present strong data driven business proposals.
• Knowledge of Cisco Sales Operations basics: Tools/Systems and Process.
• Ability to interact with multiple cross functional teams; Works effectively with regional and global teams.
• Excellent program & project management skills.
• Asia‑Pacific regional experience desirable.
• AI-first mindset: Identify automation initiatives and workflow improvement ideas.
• Experience with tools like Power BI. Proficiency in AI tools like Claude etc

Responsibilities

• Funnel/Forecast process – track funnel health and discipline; highlight risks.
• Governance, cadence incl QBR, QBO, KPI tracking, account reviews.
• Oversee and close escalations/commission issues with stakeholders.
• Govern NYR process across APJC and distribution of targets/goaling.
• Own Compensation/SPIFF/Incentives/Sales recognition programs.
• Manage change implications from GTM changes and NYR updates.
• Provide feedback on system improvements (Anaplan, SFDC) and drive adoption.
• Identify sales operations improvement initiatives and execute actionable plans.
• Cultivate AI-first automation and workflow improvements.
• Familiar with data analytics tools and AI tools like Claude, GitHub Copilot

Skills

Analytics

Financial acumen

Cross-functional teamwork

Program management

Power BI

AI tools experience

APAC experience

Tools

Power BI

Job description

Cisco Systems, Inc. APJ Service Provider - Sales Operations Manager role seeks a senior operator to align cross-functional teams with sales, finance, and supply chain. You’ll shepherd funnel health, governance, and incentive programs while shaping NYR execution across APJC.

Strong analytics, program management, and Power BI usage are essential, with an AI-first mindset for automation. You will partner with regional leadership to drive data-driven decisions, optimize processes, and deliver