APAC Strategic Accounts Leader: Growth & Partnerships

Hospitality & Retail Systems International; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

A leading service company in Singapore seeks a Strategic Account Manager to drive business growth and customer satisfaction. The role requires managing key client relationships, developing strategic plans for account expansion, and collaborating with the sales team to enhance revenue. Candidates should be adept at understanding client needs, addressing issues proactively, and staying informed about market trends. This position offers an opportunity to foster loyalty and achieve long-term success for both clients and the organization.

Responsibilities

• Build and maintain strong relationships with key clients, understanding their business needs, goals, and challenges.
• Identify opportunities for account growth and expansion within the region, developing strategic account plans.
• Collaborate with the local sales team to identify cross-selling opportunities within strategic accounts.
• Develop a deep understanding of market and industry trends affecting strategic accounts.
• Ensure customer satisfaction by proactively addressing issues, managing expectations, and resolving conflicts.
• Conduct research and analysis to stay informed about industry trends, competitive landscape, and customer needs.
• Organize sales and marketing events for customers.

Job description

A leading service company in Singapore seeks a Strategic Account Manager to drive business growth and customer satisfaction. The role requires managing key client relationships, developing strategic plans for account expansion, and collaborating with the sales team to enhance revenue. Candidates should be adept at understanding client needs, addressing issues proactively, and staying informed about market trends. This position offers an opportunity to foster loyalty and achieve long-term success for both clients and the organization.