APAC Account Manager — Onboard & Expand Revenue

Crypto Pro Network; Singapore; Hybrid; SGD 60,000 - 90,000; Full time

Benefits offered by this job

Unlimited time off

Flexible working

Equity plan

Comprehensive health plans

401(k) with company match

Wellness benefits

Job summary

A financial technology company in Singapore is seeking a detail-oriented Account Manager. This role involves onboarding new companies to the platform and ensuring seamless integration with their services. Candidates should possess a Bachelor's degree and 2-6 years of experience in customer success, with strong analytical skills and fluency in Mandarin. This position offers flexible working arrangements and numerous employee benefits, including unlimited time off and equity options.

Qualifications

• 2-6+ years of experience in a customer success or similar role, preferably at a B2B company.
• Strong analytical skills with the ability to work with complex data sets.
• Experience in the financial services or credit card industry is desirable.

Responsibilities

• Own the customer lifecycle post-sales, through onboarding, and into adoption.
• Collaborate with internal teams to understand customer needs.
• Drive revenue by identifying upsell/cross-sell opportunities.

Skills

Analytical skills

Problem-solving

Communication skills

Fluency in Mandarin

Education

Bachelor’s degree in Business, Analytics, Economics, or related field

Tools

Product analytics tools

SQL

Job description

A financial technology company in Singapore is seeking a detail-oriented Account Manager. This role involves onboarding new companies to the platform and ensuring seamless integration with their services. Candidates should possess a Bachelor's degree and 2-6 years of experience in customer success, with strong analytical skills and fluency in Mandarin. This position offers flexible working arrangements and numerous employee benefits, including unlimited time off and equity options.