APAC Director, Account Management & Renewals

AlphaSense, Inc.; Singapore; Hybrid; SGD 180,000 - 320,000; Full time

Job summary

AlphaSense, Inc. is seeking a Director, Account Management to lead a team of Account Managers across APAC. The role focuses on renewals, expanding relationships, and driving revenue growth through strategic account leadership and collaboration with Customer Success.

You will manage senior client relationships, coach a high-performing team, and partner with Sales to maximize product adoption and retention across a dynamic, fast-paced environment. Travel to client sites will be required as needed.

Qualifications

• 7+ years of experience in sales, account management, or client success.
• Experience handling seven-figure deals and renewal negotiations.
• Strong aptitude for learning in a technical SaaS environment.
• Experience operationalizing the customer journey from onboarding to renewal.
• Confident, consultative, client-facing professional with proactive attitude.
• Ability to thrive in a dynamic, entrepreneurial environment.
• Excellent oral, written, and presentation skills.
• Willingness to travel as needed.

Responsibilities

• Lead a team of Account Managers to achieve renewals targets and growth opportunities.
• Collaborate with Account Executives to close deals in APAC.
• Improve renewal rates, reduce churn, and expand revenue through deeper client relationships.
• Manage revenue growth, forecasting, and talent development with data-driven storytelling.
• Coach your team on call coaching, best practices, and accountability.
• Recruit top talent to grow the team and collaborate with sales.

Skills

People management

Sales leadership

Strategic account management

SaaS familiarity

Client relationship

Communication skills

Travel willingness

Job description

AlphaSense, Inc. is seeking a Director, Account Management to lead a team of Account Managers across APAC. The role focuses on renewals, expanding relationships, and driving revenue growth through strategic account leadership and collaboration with Customer Success.

You will manage senior client relationships, coach a high-performing team, and partner with Sales to maximize product adoption and retention across a dynamic, fast-paced environment. Travel to client sites will be required as needed.