APAC Head of Customer Due Diligence & Onboarding

ADYEN SINGAPORE PTE. LTD.; Singapore; On-site; SGD 120,000 - 160,000; Full time

Job summary

A leading financial technology firm in Singapore seeks a Regional Head of Customer Due Diligence to lead operations across APAC. This role involves managing a high-performing team, developing strategies in compliance with regional regulations, and enhancing customer experiences. The ideal candidate has over 8 years of experience in operations or compliance, strong leadership skills, and a deep focus on merchant satisfaction. Travel may be required. Join a diverse team driving innovative financial solutions.

Qualifications

• 8+ years of experience in Operations or Compliance within financial services.
• 3+ years of experience in managing teams across regions.
• Ability to translate regulatory and business requirements into actionable solutions.

Responsibilities

• Lead and coach a high-performing Onboarding and CDD team.
• Define and execute the regional CDD strategy.
• Collaborate with teams to improve processes and implement scalable solutions.

Skills

Operations

Onboarding

KYC/CDD

Risk Management

Compliance

People Management

Stakeholder Management

Communication

Job description

A leading financial technology firm in Singapore seeks a Regional Head of Customer Due Diligence to lead operations across APAC. This role involves managing a high-performing team, developing strategies in compliance with regional regulations, and enhancing customer experiences. The ideal candidate has over 8 years of experience in operations or compliance, strong leadership skills, and a deep focus on merchant satisfaction. Travel may be required. Join a diverse team driving innovative financial solutions.